Eco Nails - An Environmentally Friendly Spa

Terrible...Terrible...Terrible salon I have ever seen in my life. They didn't know how to clean and sanitize their equipments. This salon looks good on the outside and had a sanitary room with an autoclave, which matched the hospital grade (that was what they stated). However, now I am very doubtful if this machine is working or not because they tried to exaggerate what they have been doing. I was very shocked during my pedicure on the pedicure chair when i saw a technician accidentally drop something out of her hands and fell apart. Oops! I finally found out that she dropped a pipeless jet from one of their foot baths. I was curious so I asked them to show me what was inside. Oh my Lord! In front of me was some disgusting stuff (toe nails and cotton) which must have been there a long time because it was all black, yellow, and green. I almost threw up, but lucky for me, I managed to hold it in. I asked the girl named K who was doing my pedicure, "How do you guys clean your foot baths and pipeless jets? She looked me, gave me a silly smile, and then said, "Very often," without telling what the process was. Then, she turned around and chatted in Vietnamese with the other people who worked there. I didn't know what she said, but the other workers there turned around and gave me very mean looks. I asked K to stop doing my pedicure and left. However, she told me that I had to pay for her service. I felt very sick by the time that I looked at her face, so I paid and left. Again, this was the nastiest nail salon I have ever been to and the worst service I have ever had.

I have been a frequent client of Eco Nails since opening night. My first few visits were very nice, relaxing,enjoyable. However, over this past year things have really changed. This place is turning into a regular asian nail place with a fancy name. I have had 4 visits including one this past Friday morning. I purchased a pedicure and polish change. The operator Val which I only knew her name from the name tag and receipt, seemed annoyed to be working that day. She was 1/4 into the service and remembered to ask what oil I would like in my cold water tub. When I mentioned that I would love to have the water a little warmer she was annoyed to have to now remove some water to add more warm water. Than I was served cold green tea yum.... when I mentioned it was cold she never asked if I would like it heated up....Val never asked how I would like my toe nails shaped and I ended up with my nails cut deep into the corners which will now most likely turn into ingrown toenails. Val wanted to paint my nails while I soaked my feet, Which I did not feel was very relaxing to me because this is why I came to this spa is to relax.. no foot massage, no leg massage, barley scraped the feet...I thought I was getting two services? As I watched the clock I recognized It took less than 29 minutes to give me a pedicure and nail polish change which she ended up doing in the pedicure chair no sense asking her to sit a a normal manicure table didn't want to upset her... and all for the price of $37.00. Every part of the pedicure seemed to be rushed. I will not only let everyone of my local friends, family business acquaintances and customers know of my recent experience. I will NEVER be back. Good luck to Katherine and her husband I hope you both take a step back and recognize as you did the 1st day you opened that its about customer service and repeat business not just the quick buck.

Highly recommended. Full English speaking staff, friendly, great customer service, sanitary. A very clean place. Love the pedicure chairs. Very relaxing place to go and just chill for an hour or so.

Very Clean, Friendly, and Relaxing. Very Nice Owners and want to please each customer.

The most relaxing, calming pedicure I have ever had. Very clean, all English speaking employees in matching jackets- loved it!



I bought gift certificiates for my sister in law, aunt and mom while I was there!

I have been a customer of Eco Nails, Environmentally Friendly Spa on Livernois and Sq. Lk Rd. in Troy since it opened. I recommend it to all my friends. It is the cleanest nail salon I have ever visited. I also appreciate the organic, chemically free options. I highly recommend the reflexology massage followed by paraffin wax therapy treatment for hands and feet. If you want you can purchase and store your own implements. When you walk through Eco Nails' door there are no putrid acrylic fumes like most nail salons. You can actually breathe easily. I was there on Saturday and the place was packed and the phone was ringing. My husband and I both got mani-pedis. They take walk-ins but I always call ahead. Don't believe the haters. This place is worth more than 5 stars!

I just got to say this spa is clean, great customer service and I really enjoyed my hour of spa time . I will be back ! This is my new spot since I live in the area . I'm glad I finally stopped to check it out

Very thorough, clean, and sterile! Massage was wonderful, and felt like it lasted a lot longer than 45 minutes!

Very classy and clean place. No chemical smell like conventional nail salons. It was so relaxing, I didn't want to leave but I had to go back to work!