More Info
- Email Business
- BBB Rating
- Payment method
- all major credit cards, check, financing available, paypal
- Neighborhoods
- Downtown Royal Oak, Royal Oak
- AKA
LeSalon Bridal
- Categories
Reviews
06/29/2012
Le Salon
DO NOT GO TO LE SALON!!!! They are horrible! They will treat you like a princess during the shopping process but as soon as you purchase your dress they will not pay any attention to you. I was told that I would get a swatch and sketch of my dress in February, I did not get it until May (I had to pick it up) and every time I called (which was three times) they said “Oh it’s in the mail.” My dress came in a month late and when I went to pick it up, it was missing the flower detail on the side of the dress. I had to come back and pick it up the very next day because they said they would charge me a $50 storage fee. Every time I had an appointment, I waited 20 minutes for them to get me in and then they cut my appointment short because they were running behind! Are you kidding me! The manager was so rude to my bridal party and treated them like garbage. To top it all off, when I went to pick up my dress after the bustle was complete, the bottom of the dress was filthy!! It looked like someone mopped the floor with it. I brought this to the associate’s attention and she said “well you have been wearing it.” How did my dress get so filthy from trying it on at the store for 5 minutes at a time??? How filthy are your floors? They did not offer to dry clean it and on top of that, it was wrinkled! They did not steam it! Please do not go there, save yourself the headache. Best of luck and congratulations on your engagement!!
Details
Phone: (313) 924-1651
Address: 1204 E 11 Mile Rd, Royal Oak, MI 48067
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