Ford by Smith-Cairns

if you are thinking about buying a vehicle from smith cairns ford in yonkers ny on rt 87 i recommend you dont. I bought a new vehicle at smith cairns, after 40,000 miles it broke down. I towed it to the dealers and the service was horrible. After 2 hrs of waiting for the tow truck i was tired and wreary, i arrived at the dealer expecting some relief but this was not the case. The representatived was so rude and nasty , i was very polite and patient with her but yet the rude attitude continued. After filling up some information i was expecting a loaner due to the fact it was under warranty, but the service rep said no we cant give you a loaner untiil they know what is wrong with it. I thought to myself fair enough. The service rep did not even care how i was getting back home and acted busy expecting me to leave. As i was waiting for my ride i noticed the place was very dirty and unsanitary and thought to myself the place looks like the people that are working here. So as day