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        More Info

        Email
        Neighborhoods
        Columbia Heights, Northwest Washington
        Other Link

        http://quickfixcomputers.com

        Categories
        Computers & Computer Equipment-Service & Repair, Computer & Equipment Dealers, Computer Technical Assistance & Support Services
        Other Information

        Parking: Street

        Reviews

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        anonymous

        05/21/2012

        Provided by Superpages
        Overall

        Whoever the previous reviewer is, he/she is either retarded, a black mailer, racist and/or cannot read. My wife and I run a home business here in Silver Spring and we have been using the guys at Quick-Fix computers for over 3 years, they are the most genuine I T professionals. Before they take any job, theyd have you sign a contract that clearly stipulates the terms of contract one of which is that you pay $75 diagnoses fee. I think it is only fair that we pay for services rendered. If this retarded racist did not read the contract for whatever reason, then he or she has to take the blame. My wife particularly wants me to write this counter review because these guys at Quick-Fix Computers allows us to pay for services rendered whenever we have the money, we dont make much from our business and they understand. Their fees are reasonable, before we started using Quick-Fix Computers we tried so many companies in the DC area, they are either too expensive or they dont deliver on time.

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        anon13412242

        05/15/2012

        Overall
        -dishonest about necessary rep...

        -dishonest about necessary repairs

        -tacking on phony additional charges

        -very unprofessional

        -blatant overcharging

        -poor communication



        Do not trust this guy.



        My laptop would not turn on after powering down so I brought it to Quick Fix (which is a guy who works out of his town house apt in Columbia Heights). He met me in the hallway and didn't bring me into his apt/office, which was not very professional. I suspected my charger might be broken and the guy told me he would first check for that and discount the diagnostic $70 cost if such was the problem.



        The next day he called me informing me that I would need new parts and labor for a total of $250+ dollars not including the $70 for diagnostics. He also informed that I might need a new motherboard but wasn't sure yet (very expensive).



        I decided to take my laptop to another company and just pay the $70 for the diagnostic.



        It turns out my charger (and only my charger) was broken which would cost $25 bucks to replace. Quick Fix tried to scam me out of a couple hundred dollars, plus whatever else he planned on doing.



        If you bring him your computer plan on being overcharged to have things "fixed" that were never broken. Also he takes 24-72 hours to respond to emails. I assume I am not the first person he has tried to pull this on and probably not the last. Beware.

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        anonymous

        03/01/2011

        Provided by Superpages
        Overall

        I called them last weekend about my computer. This guys were able to say what was wrong with it, and we scheduled a pick up the same evening. Next day I had my computer back in a perfect shape. Overall, excellent service, customer service...etc.

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        Details

        Phone: (202) 487-0830

        Address: 1317 Fairmont St NW # 3, Washington, DC 20009

        Website: http://quickfixcomputers.com

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