More Info

General Info
My Broken Phone is your new hometown repair shop! Having been in the mobile phone business since 1999, we have seen the industry evolve from the beginning of the cellular boom to today. We specialize in fast, affordable and reliable cell phone repair that includes busted screens, water damage, batteries, buttons and charge ports. We fix iPhones, iPads, Galaxies, Tablets, Droids and many other mobile devices. We also buy and sell used phones and most conditions.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Phone Equipment.
Brands
ipad, iphone
Payment method
discover, debit, amex
Location
Cascade Village III
Neighborhoods
Fisher's Village, Cascade Park
Categories
Other Information

Parking: Free, Private

Wheelchair Accessible: Yes

Reviews

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DS
Drew S.

08/19/2017

Provided by Superpages
Overall

Had a really bad experience there. Brought my phone in to get the screen fixed. Came back an hour later, waited another hour for them to come out and tell me they couldn't fix my screen, and now my ear piece doesn't work. They told me it's a normal thing that happens with Apple. That if you take apart a phone sometimes a security thing happens and disables the ear piece. I was pretty shocked they didn't at least put the screen on for me at a discount considering I brought my phone in working perfectly other than my screen and the Gave it back to me with significant damage. I asked my friend who fixes phones and he said they lied to me. There is no security devise that Apple has that disables it. They simply rushed taking off the screen and broke the earpiece film that connects it to the phone. Everyone online confirmed this as well. They could have made it right by putting on the screen for me for cheaper or actually ordering a new earpiece but they didn't care at all. Take my advise and just pay the extra 40 bucks and go to Apple. Totally worth it.

GM
George M.

07/08/2014

Overall

SERIOUSLY STAY AWAY from this place!!!

They INCORRECTLY INSTALLED MY SCREEN AND NOW THERE ARE CRACKS AND THEY SAID THEY DO NOT FIX CRACKS.

They didn't even care that ive been saving $150 to fix my phone for several months. Im poor and they took advantage of me!!!

anonymous

01/29/2014

Provided by Superpages
Overall

Coming from Indiana i needed my iPhone screen replaced and being an impatient person they had it finished in an hour. I will use them should I have a problem with my apple products in the future.

diamondlidz911

10/13/2013

Overall

I really got good service with this company. The first phone I got did not work with MY sim card. Anyone else's sim worked fine. They went out of their way to try to fix it. When they could not resolve the problem, they offered me my money back or a new phone. I actually ended up with a better phone and paid no more. My daughter also bought a phone from these gentlemen. And after six months it is still doing very well. buying from them we got better phone with the latest technology and paid less. One of the men had his son there at work ...the child was impeccably behaved and I like the way he spoke to his child. That was the reason I decided to buy my phone there to begin with. That kind of respect for his child carries over into the work ethic. Thank you gentlemen!

Details

Phone: (360) 949-9911

Address: 516 SE Chkalov Dr Ste 35, Vancouver, WA 98683

Website: http://www.mybrokenphone.com

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