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(586) 781-6400CallVisit WebsiteVisit WebsiteMap & DirectionsDirections56776 Mound RoadUtica, MI 48316Write a ReviewWrite Review

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Payment method
amex, all major credit cards, check
Location
We are convenietly located on the east side of Mound Road, just South of 26 Mile Rd. near Stoney Creek Metro Park. We are at the Mound Shelby Commons Industrial Plaza.
Neighborhood
Utica
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Other Information

Parking: Lot

Reviews

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dodgemurph
Edited: 02/07/2017
Overall
Wag 'N' Tails is an AMAZING pl...

Wag 'N' Tails is an AMAZING place! All of the employees LOVE my dogs and are always happy to see them! Their facility is always clean and my two dogs , Hohan and Hollister LOVE being there! I would recommend them to anyone!
Kathy Murphy

LB
Lauren B.

12/02/2014

Overall

Wag N Tails is awesome. My dog Sasha comes for grooming and daycare. She always looks wonderful after her groom. She also attends daycare three times a week and comes home tired and happy.

Overall
I recently visited Wag N Tails...

I recently visited Wag N Tails shortly after rescuing my dog Bam Bam. He had a lot of fear based agression issues with other dogs and people too. With my busy lifestyle and frequent entertaining I wasn't sure If Bam Bam was going to be a good fit and was afraid I was going to have to give him up. But after only a few weeeks at Wag N Tails Bam Bam has made a lot of progress. The staff at Wag N Tails clearly love the animals they work with and gave Bam Bam's situation a lot of personal consideration and care while another facility turned us away. Now he loves spending time with the friends and family that comes to visit and cannot get enough attention. and hes even starting to get along with other dogs. We still have more work to do but Bam Bam and I really appreciate his second chance at a happy life.

Overall
I came to Wags 'N' Tails short...

I came to Wags 'N' Tails shortly after bringing my rescue dog home. He had some emotional issues and a biting problem from the start due to fear. I worked privately with Christine Fox for four sessions and participated in the basic training course for 6 weeks. What an amazing turnaround! I not only gained confidence and the necessary skills to successfully be an owner of a rescue dog, my dog did too! He's a completely different dog now than when I picked up from the shelter almost a year ago. I continue to work with him using the skills and techniques I learned from the awesome staff at Wags 'N' Tails!



I would also like to point out that the groomer, Marie, and her assistant Sam, are fantastic! They take such great care of my dog Binky. In the past, he had to be sedated into order to get groomed. His last appointment, he didn't even need a muzzle for grooming. He has come such a long way through the dedication and compassion that both Marie and Sam has shown him. They never gave up on him and I am truly grateful!



Thank you to the awesome team at Wags 'N' Tails! I couldn't have done it without your help!

kellie412

04/06/2012

Overall
I could not agree with you mor...

I could not agree with you more! The owner acts as if she is above everyone and I picked that up from her the second I walked in the door. The staff at is extremely nice & friendly. I no longer bring my dog here, but when I did and when the owner was in every single time I wold check out she would discuss puppy classes with me, give me flyers and ask me if I want to enroll. Like you had said I understand she has a business to run, but being pushy is not the way to gain business. Instead I went somewhere else!

chrisc17

02/12/2012

Overall
Im torn on my rating, because ...

Im torn on my rating, because I love the staff, everything about them. I can't stand the owner. She will try to make you buy things you dont need, but i get it... she owns a business. She tried to tell me about my dogs problems and was throwing around words, and trying to tell me what they mean.. which she was completely wrong. I am not stupid, but she sure showed me that she was. She talks down to people, and it wasnt just me, I heard her do it to other people too. I must say that it truly is the staff that makes this place great, we dont take our dog their anymore because of financial reasons and we simply dont need the services. But beware of the owner, she's not who or what she claims to be.

jrb1178

11/04/2011

Overall
This place has great classes. ...

This place has great classes. I took two classes here, one with the owner which was mediocre and then one with Patty which I loved. I would only recommend Patty for training, she is great, knowledgable, friendly and just amazing with the dogs, she has a true gift. She really helped us and I saw a huge difference in my dog. I cant say anything about their other services because I havent used them.

kwtickets

08/31/2011

Overall
They recently lost a dog who h...

They recently lost a dog who has not been found. I wouldn't not take any of my dogs there, too big of risk.

claimed iconBusiness Response09/04/2011

Please understand the full situation in regards to Rusty, the very skittish and easily startled 20lb Labradoodle, that escaped from a secure area in our facility. Rusty was behind a gate in our Salon that has a door to our lobby. A delivery was being made for an event we had and the deliverymen had set down a table which caused Rusty to be startled and run past the gate, out the door to the Salon, and out the front door (which was propped open for the delivery) in a matter of seconds. All the factors were a perfect storm. Our team was out immediately chasing and searching for Rusty and we did not stop until he was found. Rusty did not come when he was called to us or his owner. We sent search teams out day and night, posted fliers, and called on the community through our social media to help. Rusty was captured on Friday Sept. 2nd. In the 20+ years we've been in business we've learned that when caring for and training dogs there is always a certain level of unpredictable behavior that each animal has. This was a horrific accident and we are going to be offering free workshops to the community for those who have skittish, fearful, and or easily startled dogs so they will not have to worry about their dogs getting lost. http://www.candgnews.com/news/search-lost-pup-canvases-north-macomb-county http://www.detnews.com/article/20110902/METRO03/109020428/1361/Dog-that-fled-groomer-s-shop-found-in-Shelby-Township http://shelby-utica.patch.com/articles/rusty-the-lost-dog-reunited-with-owner

This listing has been claimed by a business representative.
honestlyreview

07/18/2011

Overall
The lady that answered the pho...

The lady that answered the phone was extremely rude and short. Because of her attitude I'd be afraid to take my dog there. If that's how they treat people, how do they treat animals?

claimed iconBusiness Response07/19/2011

This review is from a caller who among so many other animal lovers is seeking help for her training and behavior needs. Unfortunately, due to the nature of animal behavior problems and the specific needs of each individual dog, we do not give advice over the phone. When you call our office, a trained professional will recommend which service is best based on your answers to our detailed questions. Once that service is offered we are happy to schedule and get you and your pet off to a great start. This caller was disappointed because after over 5 attempts to seek a behavioral education over the phone, we were not able to provide such a service. I recommended that she try calling trainers who offer such a service and explained that we, as behaviorists just can't do such a thing. It would be unfair to the dog and to the pet parent to offer advice for a dog we have never met. She wasn't happy. The evaluation would have been the best place to start, maybe when she's ready to schedule so that we can meet her and her pet, she will change her mind on who we are and what we proudly represent.

This listing has been claimed by a business representative.
kristakollar

07/01/2011

Overall
We are pretty new to Wag N Tai...

We are pretty new to Wag N Tails, but have already participated in the puppy training, grooming, day care and boarding. We absolutely love this facility, the staff, and the treatment our puppy Chewy receives! I was able to get updates on facebook or the phone while Chewy was at Wag N Tails, which eased my mind in being away from him for the first time. He came home bathed and clean which was wonderful and convienent. Chewy loved puppy training and he, as well as my husband and I, learned so much. I recommend Wag N Tails to everyone I know and would definitely recommend them to you!

amc319

06/16/2011

Overall
Great Place!!! My golden retr...

Great Place!!! My golden retriever loves it and it wears him out. Clean and friendly staff that really loves the dogs. Try it and you'll be hooked.

ryanmaggio

06/15/2011

Overall
I've participated in 2 trainin...

I've participated in 2 training classes and drop the pup off 1-2 times a week for day care so she can use up all that extra energy and she's the happiest puppy I've ever known. As soon as we pull in she knows where we are at and starts acting nutty. I recommend Wag 'N' Tails to everyone I know.

montanatt

06/11/2011

Overall
Wag 'N' Tails is sanity saving...

Wag 'N' Tails is sanity saving for me. We don't have a fence in our backard so I usually put Baxter in daycare every other week for him to have some socialization. It is clean and well taken care of. They are all so helpful for my many questions There are many programs offered to help you and your dog. Thank you. A spa for dogs.

chrisgietzen

06/11/2011

Overall
Awesome!

I have been bringing my two Golden's there for a few years. We have used their Daycare, Boarding, Training and Grooming services. The entire staff is very caring and my two "girls" love the time they spend there! Thanks Wag n Tails!! C. Gietzen

kgor92

06/10/2011

Overall
I LOVE wag'n'tails.. they've o...

I LOVE wag'n'tails.. they've officially transformed my boy from wanting to eat every dog he doesn't know to now playing with stange dogs! Now my little man is on his way to be a CGC ... I will continue to bring him and all my other dogs there! The trainers are so good at what they do.. They really know their stuff.. Keep it up Wag.. we need ya

... love always, paco :)

ddeakin1

09/22/2010

Overall
Pet Training

Enjoyed taking our pet to training and will continue on to the next class. Patti our trainer was very knowledgeable and helpful with our puppy

carolb45

09/07/2010

Overall
Like a Queen

I take my dog there once a week and she absolutely adores the girls that take care of her. They treat her like a queen.

gjd999

08/26/2010

Overall
Highly recommend Wag N Tails!!!

Posted by: gregD, 30 minutes ago Useful? +0 . We enjoyed training our new pet thru this facility and plan on continuing in another class. Highly recommend to other pet owners.

gbird1

08/24/2010

Overall
When we leave our dog at wags ...

When we leave our dog at wags n tails we know she is safe and treated very well. She cant wait to go and play with her friends every week! When she comes home she is so happy! We are so glad we found wags n tails! The people there love our dog like their own and our dog loves them to!!!

patte256

08/23/2010

Overall
Wag N Tails is Fabulous!

The people at Wag N Tails treat your dog like it is their own. They take time to get to know each and every dog to figure out their personalities. The staff is extremely knowledgable about every aspect of having a dog and are always willing to take the time to figure out how to solve your doggie dilemma. I take my goldendoodle to Wag N Tails for boarding, grooming, and obedience training and I have been extremely impressed every time. I wouldn't ever think of taking my dog any other place! They are the best!

Details

Phone: (586) 781-6400

Address: 56776 Mound Road, Utica, MI 48316

Website: http://wagntails.net

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