Reviews
12/11/2016
The to-go menu shows a pepper next to "hot & spicy" items. The menu even says that the little pepper picture in the menu means "hot & spicy". I assumed that any item on the menu without this description would mean that item would not be spicy. Apparently, that is not the case with the Singapore dish as it was quite spicy. I called to explain how the menu was a bit confusing and my delivered Singapore meal was spicy. I was not expecting spicy as there was no pepper next to that menu item. Horrible experience with manager. He said the chili pepper means there is chili in food and Singapore has no chili but it is spicy because it is a curry dish. I said ok, but menu is confusing. I explained that his menu was confusing because the menu explanation for the pepper says "hot & spicy", not "contains chili pepper". He would not listen, kept yelling at me, and tried to make the situation my fault. He said that no one else has ever complained about this in all the years he has been in business except me. So this is my fault?! All I wanted was for him to be willing to look at it from my point of view...a customer's point of view. He chose to blame me instead so I will not longer be taking my family or business employees there. I recommend that you go to some other business that actually makes an effort to understand when a customer has a valid concern or is legitimately confused. -Bill Horton VP Horton Construction
06/19/2012
They sent me the wrong food and did nothing about it that night when I called them back about 15 minutes to closing but said that the next time I ordered they would credit me.( the food i didnt eat and finally threw away days later). I ordered about a week later and they charge me for it and said they would only give me 15% off. Really never again will I order from them. I own a business and when we mess up we take care of it. You people screwed my order up and wouldn't fix it that night than tell me that I had to pay. There are other Asian restaurants out there just as good if not better. Sorry, never again will i order from you and I will tell people that.
12/19/2011
One of the best places ever!! I have eaten Chinese food from coast to coast and I must say there is nothing like it!! They are great people, very friendly and the food is always great! sometimes it feels a bit pricey but it is worth every pretty penny! If i could bottle whatever they make their terriyaki chicken sauce with I would put it on everything!! What is also nice is that they always remember us when we stop by.. That is a little something called customer appreciation and we love them for it!
11/03/2008
I have eaten at this restaurant once before and was pleased with the food. I ordered food for delivery and the chicken was undercooked, slimy, and tasted like it had been sitting out for hours. Even the fortune cookie didn't taste good.
03/26/2008
Consistently good food, the delivery is fast and pleasant, and in this price range, this is the best food in town. The kitchen is also clean, you walk thru to get to the restrooms. The staff is always pleasant and we've never had a bad meal here.
Details
Phone: (520) 722-1119
Address: 9450 E Golf Links Rd Ste 102, Tucson, AZ 85730
More Info
- Payment method
- all major credit cards, amex, discover
- Price Range
- $
- Location
- Rincon Plz
- Neighborhood
- South Harrison
- AKA
Wei Asian Café
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Cuisines: Asian, Chinese
Price Range : Below Average
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