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        General Info
        Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Somerset offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture in select stores. Plan your visit to 2750 W Big Beaver Rd Troy MI 48084 today!
        Extra Phones

        Phone: (248) 816-4033

        Phone: (248) 816-4767

        Brands
        Charter Club,Fiesta,Hotel Collection,Lenox,Waterford
        Payment method
        mastercard, discover, amex, visa
        Location
        The Somerset Collection
        Neighborhoods
        Downtown Troy, Troy
        Other Links

        https://l.macys.com/troy-mi

        https://local.lenscrafters.com/eyedoctors/mi/troy/2750-west-big-beaver-road.html

        http://www.macys.com

        Category
        Department Stores

        Reviews

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        JS
        James S.

        03/26/2016

        Overall

        every time that I call the customer Service all that I get is someone in the Philippines and when I ask for someone in the USA, they hang up on me at 18665932543 or 5135738739 or 5135737978 or 5135738031 and after 3 hours dealing with the rude people in the Philippines, it is sad that a store like macy's feel that they have to outsource and not give Americans a job and this week alone, I had 68 phone calls from a auto generated computer from the Philippines and I found out that they feel that I am due to make a payment and they already took out 3 times the amount and now they want more and all the do is real and read the bill that I just got in the mail that tells me that they did not get my payment and it was a auto payment. I have been blocked from there Facebook account because I have wrote about the rude workers in the customer service in the Philippines. How do you get a real person in the USA, I asked for some one in Troy Michigan and all I get is the Philippines.

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        Details

        Phone: (248) 816-4000

        Address: 2750 W Big Beaver Rd, Troy, MI 48084

        Website: https://l.macys.com/troy-mi

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