The Salon Professional Academy

scheduled an appointment for a blowout, once i arrived and the stylist washed my hair she began to pitch a conditioner for more money…I declined, as we proceeded back to the chair, she informed me her flat iron was not working (this perplexed me since we were in a salon academy, I imagine being able to acquire another flat iron quite easily) I reminded her that I was there for a blowout, she proceeded to blowdry my hair with no brush…just her hands, once I looked like a cave woman, she called over her instructor who approved her work, they asked me how I liked it, and I told them it is a poor excuse for a blowout…no discount was given and an attempt to charge me for the extra conditioner also took place. complete waste of my time!

ABSOLUTELY HORRIBLE EXPERIENCE!



I went in for a cut and color only to be told by the instructor (Miss Burgard) that the condition of my hair wasn't good enough for color. I was told to purchase these deep conditioning products then come back another time. I was quite irritated since I had taken the day off work and road 2 hours on the bus to get there so they did a strand test to prove to me that my hair wouldn't accept the color.



They did the strand test and when the instructor (Miss Burgard) came back over, she said "Good news. Your hair lifted great and the strand turned out wonderful and none of your hair fell out. " She then proceeded to tell me that I should just do my haircut and a deep conditioning treatment (on the house) then come back next week for color! I took today off work to get this done! Why would I want to come back next week when I was there right now?



I was irritated, but said ok. Might as well get the haircut since I was there, right? WRONG! The student stylist washed and deep conditioned my hair then started the haircut. She barely trimmed the back of my head then went to get her instructor (Miss Burgard) to help her with the framing and layers around my face. The student stylist then came back and told me that the instructor told her that they weren't giving me a complete haircut and that they would finish up the haircut next week when I came in to do the color! Why the hell would you give me half of a haircut and not finish it right then?



When I went to check out at the front desk, furious and in tears, she asked me how was my service and I told her the truth. IT SUCKED! My student stylist was super nice, but I didn't get ANYTHING done that I had come in for! NO COLOR AND HALF A HAIRCUT IS NOT OK!! Even the front desk lady was confused on why they didn't finish the haircut and went to ask the instructor (Miss Burgard), but then came back saying that my hair wasn't in good enough condition to do color (which was BS since they did the strand test) but gave no explanation as to why they didn't finish the haircut.



I left there upset and in tears over the COMPLETE waste of my time. I hopped on the next bus and headed to a REAL salon to get my hair done. When I told the real stylist what had happened at the Salon Academy, she laughed and said NEVER GO THERE! She said the condition of my hair was just fine for color and it turned out BEAUTIFUL. It was a little spendy (the only reason I went to the school to get my hair done was to save money) however spending the extra money was worth it.

I went to this school for Esthetics. Loved my experience, I would recommend this school. Worth every dollar