38th Street Service Center

I have been going to 38th for about two years, I love it there. It feels like a home to me. Karen is the best ever and I can't imagine taking my car anywhere else, so I won't. I highly recommend #38th Street Service Center to anyone and everyone:)

I have had the pleasure of being a customer of 38th street Service Center since they first opened their doors years ago!!



They have the best service and the friendliest people I know. My wife and I will go no place else for our cars.

Shoddy service...with a smile. In preparation for a 3000 mile cross country journey, we had our SUV serviced and repaired at 38th Street Service center.



It needed a break & rotor replacement, had a power steering squeal, and had a valve cover gasket leak. Although the price was comparable ($1500+) to other service centers, the workmanship and follow through were a horrible experience.



A week later, we still had the power steering issue. After another appointment, juggling 3 kids, and time out of the day, they fixed the issue...again.



Two weeks later we still had squeaky breaks but a phone call said it would sort itself out (a longer break in period was needed). I explained my concern with traveling cross-country but they assured me it was ok...I wish I could replay that decision.



1400 miles into our journey, the breaks are still squeaking and now the "new" rotors appear warped. Sure enough, we had it checked out and the "new" rotors were warped and both the breaks and the rotors had to be redone. Much more time, hassle, and working through the warranty procedures.



During a follow-up phone call, they did not seem to be concerned with their poor work, my family's safety, or offering any sort of compensation for the repeated issues and time loss that we had based on their poor service.



We gave them a shot and not only lost a lot of time and money but they seemed unconcerned with safety. I cannot recommend them. Look elsewhere first.

In the time that we live in, it is hard to find friendly and informative service. I have no idea what the woman's name was that i spoke with but she was great. I have a 98' plymouth breeze which works but may need a lot of work. The voice was courteous, honest, and the quote for a diagnostic was out of this world. I have no idea what may be the problems with my car but she has definately persuaded me to give this company a try. Other auto shops are stiff and often rude with a greedy disposition. It is truly refreshing to find such a place. If the service is as good as the representation i will definately recommend this shop to my friends and family.

Great Customer Service! Great Prices! & they fixed my car and I have had no problems since. Best Auto Repair Business in town!

these guys are the best...when you think of good ol' customer service and happy, helpfull people this is the place to go for all your automotive needs. goin to the place remindes you of the old school days ....you will enjoy your experience.