Census Auto Repair

What a deceitfully horrible experience! I called last week to make an appointment to get a diagnostics for my car. After speaking with him, he appeared knowledgeable, I was comfortable, and I made an appointment for today May 19th at 9 am. I showed up at the shop this morning at 8:30 am to check in for my appointment. Tay, could not find my appointment but asks what the problems were. I explained to him, that after I come to a complete stop and then accelerate it feels like my car hesitates. He asked if there were any dashboard lights on the dash. I said, no. He said well said it was my engine. He then said you think the engine shifts more than normal when you start it up? I said I never said it occurs when I start my car up.

Tay then says well if I put it on the machine and there are no lights on, the machine is going to pass it. I told Tay that I spoke to another gentleman on the phone and he said that a diagnostic included more than a coder reader and that I had a code reader at home. So there is no need to pay someone else for services that I can do myself at home. Tay said, okay and then started clicking someone on his computer. When he was finished, he looked up at me and said well I am not sure. If there are no lights on your dashboard, I do not understand why you would think it was your engine. At that point, Tay and Census could not do anything to service my car. I would not even feel comfortable with them washing and shining its tires.

Don't take your car here! Not only is Tay the only personnel there this morning clearly knowledgeable of cars, but more importantly he lacks the basic comprehension skills to engage in simple dialogue. You are taking about the car hesitating after you accelerate and in his mind that translated to the engine shifting after you put the key in the engine. Beware, sub-par shop. I can see how you could go here looking for your tires to be rotated, and then they come back and tell you that your need a head gasket.