Business Communication Systems Inc

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I interviewed 3 companies and Choose BCS because of the promises made for transition, installation and ongoing service for the expansion of my business - which required an entirely new location. Dealing with BCS was the worst experience I have ever had from a company who supposedly specialized in customer service and satisfaction. There was a constant finger pointing when the project manager did not do her job by scheduling with the service provider they attempted to modify the sales agreement 2 different occasions which of course was more than the original quote. In addition to that nightmare the attitude was as if they were doing me a favor. DO NOT USE this company. I will be filing a complaint with the Better Business Bureau, Angies List and will advise all of fellow business owners to steer clear

The focal point at BCS, Inc. is the customer and their satisfaction with all aspects of our business relationship. We respond to our customer’s needs with a support staff of certified personnel who are prompt, courteous and efficient. Secondly, we maintain a proactive stance in advancing technologies and provide quality, cost-efficient voice processing and data products equipped with state-of-the-art technology.