Augusta Health Urgent Care Staunton

Had horrible cough for two weeks and walked into clinic about 6:30 pm, 30 minutes before they closed. Greeted as soon as they got me into the room, doctor very professional, prescriptions sent to pharmacy, and headed home in no time. I will definitely visit this location again if needed.

Staff and care are both EXCELLENT. Billing seems a scam! They billed my insurance company for 2 visits, AND billed me 2 copay's!? My Cigna card states $25 CoPay for Urgent Care, but my insurance company said that Augusta Health sent 2 bills for the same day making it look like a "Specialist Visit" as well as an Urgent Care Visit at a different location. $25 is NOT the issue!! They accept the terms that CIGNA has negotiated as a participating provider, accept my $25 copay at time of service, then re-bill like a hole-in-the-wall clinic on the take. What a shame that I cannot give 5 Stars for the service that the staff provides and a big fat ZERO for the unethical billing department.

An excellent and very much needed establishment for this area! The staff is friendly and courteous, as well as knowledgeable and efficient in their work. It certainly is helpful having a local clinic when you need blood work, mammograms and other lab work and you can avoid the long drive to the main hospital. A very appreciated establishment in our area!