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08/13/2016
Do NOT order from this place. Check their Yelp reviews. Ordered the chocolate lovers basket for my partner that included one crunch bar, a box of saltines, and other off-brand pre-packaged store bought snacks. Called to complain and received the worst customer service from a woman named Atar. She claimed she personally made the basket and listed items that were never included (chocolate pretzels/nuts). She laughed when I asked why they included a box of saltines in a chocolate lovers basket and refused to see any photos of the actual basket delivered.
Asked to speak to the manager Rana Nadeem who only works Thursdays. Obviously their Google reviews are from family/friends and not actual customers. Why is the manager pretending to be a customer and giving a 5 star rating?
Reported to the BBB.
Details
Phone: (240) 560-6504
Address: 109 Randolph Rd, Silver Spring, MD 20904
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