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Phone: (317) 398-3570

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EM
Erin M.

04/19/2017

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An iPad was brought to them to replace its battery.It was sent to Indy to have this done.After the iPad owner picked it up they noticed something wrong with the home button so they took it back.This time when the iPad came back it had scratches on the screen.So Mach1 offered 2 options to the cust. for their satisfaction & said they were willing to hear a 3rd option.Each time an option was presented it was shot down.During this conversation with the owner we were accused of attacking him & cutting him down.I suggested an option that seemed fair,the owner didn't like that & then told me that since I wasn't the customer he would no longer converse w/ me & if I talked he'd ask me to leave & if I didn't leave he'd call the police & have me escorted out.I said ok & there'd be no need to have me escorted out because if asked to leave,I'd go.He then spoke to me & asked a question.When I went to respond,he cut me off & told me that he warned me not to talk & then told his son to call the police,which was not needed because I willingly left.When I said I was going to let people know how he ran his business,I was told that since he's known around town that no one would believe me & think that I'm the problem.After I left the owner told my companions that they better make sure I don't post any bad reviews,& if he saw one that he would involve his lawyers,to which my companion responded that that would cost money he wouldn't want to spend.The owner said it wouldn't bother him because he does work for said lawyers.I'll also note that I left a review on Mach1 PC's FB page,but now the feature to leave reviews is gone & subsequently all the reviews are gone as well.I'll be fair & say the owner & the customer came to an agreement.However I still felt the need to leave a review so that others will know that a product was brought to them & it came back twice in a worse condition both times.Also to threaten someone to not leave a bad review or you will involve your lawyers is unethical.

Details

Phone: (317) 398-3572

Address: 510 Amos Rd, Shelbyville, IN 46176

Website: http://www.mach1pc.com

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