Shelby Nails

The most unprofessional and rude nail salon I have ever experienced. The techs son shut down the cable and credit card machine before I was finished, and then they took over 30 min to figure out how to get the machine functional again. They tried to record my credit card number to input it later and got upset that I wouldn't let them copy it down...are you kidding me why don't I freely let you steal my identity. After they finally got a family member to drive back to the store to fix the machine, there was no apology for my wait, no discount for my time, just rudeness and continued unprofessional behavior. The entire time I was just standing there quiet on my phone. After such lack of service, I declined to leave a tip, and the family member that drove in to fix the machine began to berate me and followed me out of the store to my car screaming at me that I was ungrateful and to never come back. Don't have to tell me twice...I'll never be back there again.

awful hurt me a few times during a pedicure. Then cut my heel and made me bleed. He didn't even say I'm sorry. just patted the blood away with a paper towel. Horrid place!