Spencers TV & Appliance

Our salesman was very helpful, knowledgeable and professional all in a no pressure atmosphere. The delivery guy, not so much. I paid to haul away my old appliance, he didn't want to take it. He even made an unnecessary comment. The range was installed crooked and although level, one of the leveling legs was not touching the ground. Overall Spencers was great but the delivery was not up to par.

Brian Conon Great Sales - friendly, professional, efficient, knowledgeable, always available to take my call with all details to find product availability for me & complete transaction all in just a couple hours. Delivery very next day , prompt, worked hard to get my large unit up steps & thru narrow door so this was appreciated very much. Prices & quality outstanding. So happy with my purchase of 2 independent kitchen appliance units. Will now always buy here & work with Brian Conon

Sales representative was knowledgable , patient and courteous. The delivery men were excellent, efficiencent and courteous.

Great experience from purchase to delivery....almost painless! Spencer’s is a great appliance store. Large selection and good prices

First rate on everything. I will use them again. Nice local business, very friendly and professional. Thank you!

My experience with Nancy at Spencer's at Scottsdale Rd and Greenway was fabulous. I went in thinking if I have a salesperson I like, I'd buy 6 appliances. She was so knowledgeable, prompt and responsive. I bought 6 appliances. And the delivery men were awesome!

We purchased an electric range, microwave and vent when we remodeled our kitchen. Professional and knowledgeable sales service, and delivery as promised. Will definitely do business again with Spencer's.

We purchased a stacked washer and dryer unit to fit into the existing small space we have. Brian, our salesperson, was very knowledgable regarding our options, and he helped us without any high-pressure sales pitches. The delivery/installation men (Danny and Fabian from Gateway) were prompt, polite, hard-working, and were careful on removal and install. They had everything up and working in good order on the day promised and at the time they said they would arrive. They tested both units and ensured that we were satisfied. We would, and do, recommend Spencer's to our friends and neighbors. This is our second purchase from Spencer's and they met or exceeded our expectations! Thank you!

We purchased Viking appliances for our kitchen in December. We had them install as well. They showed up hours late and didn't leave our place until close to midnight, it was such an inconvenience. The range hood filters were not installed at the time because the installers said the filters were not the right size. No big deal. We understand mistakes like this happen. I got in touch with Derek soon after and told him about the problem as well as our refrigerator door was vibrating really loud. I also sent him pictures of the hood, filters and measurements. He assured me he would take care of the problem and order new filters as well as send out a technician to fix the fridge doors. Months went by and I hadn't heard anything from Derek. I texted Derek to ask for an update to learn that he hadn't done anything. He sent out a technician to check the refrigerator doors. The technician said we needed new doors. Ok no big deal they can order them... We come to find out we need another "Viking" technician to come out to check out the problem as well. We setup the appointment and the Viking technician comes out to survey the problems. He as well said we needed new parts for the refrigerator. The next morning my wife and I wake up to a refrigerator and freezer that had been shut off. All of our food was ruined in the fridge and freezer. I called the North Scottsdale store to speak with Derek as well as leaving my phone number for the manager of the store. Only did I receive a text message from Derek. Not a phone call, but a text. Nor did we hear back from the manager of the store. We have bought appliances through Lowes previous to Spencer's. We always received great service from Lowes. We will never do business with Spencer's again. Here it is middle of June and we still have a vibrating Viking fridge and no range hood filters. Spencer's has horrible customer service.

I bought all of my appliances there and the prices were amazing. Can't beat the service. Highly recommended!!!