Fuccillo Kia

I've had my kia now for 3 years and love it ! I recently took my kia in for an oil change . I had a free oil change coupon I wanted to use . I dropped my car off the night before so the next day they called me and said .. " your car is on the life and we notice the cabin air filter is very dirty . There's some rust on your breaks and your transmission fluid is dirty " right away I knew they were lying because 2 months previous to this I had my cabin air filter changed and still had the receipt to prove it to them . Also my car only has 24000 miles . You shouldn't have to change the transmission fluid that soon ! I told them to just do the oil change and ill take care of the rest . After I picked up my car I took it right to a family friend who is a macanic and owns a business . He put my car on the lift and not one thing they said was true ! I am so disappointed they would try to get $500 out of someone right before Christmas ! I called them right away and left a message for the manager in the service department and he never got back to me . I also turned them into the 1800 kia number .. This Schenectady branch really knows how to stick it to people . I will never do. Business with them again nor buy another kia from them . They thought because I was a female they could get me . But if they checked there records they would of seen I just had the air filter changed ! GET SECOND OPINON if smart before they steel your money

They were quick, open to negotiation, knowledgeable. My salesman, Heath, was incredible, and Heidi, who helped with the transaction, was great. I cannot say enough good things about this team.