More Info
- Extra Phones
Phone: (619) 808-8819
- Neighborhoods
- Mid-City, City Heights, Fairmont Village
- Other Link
- Category
Reviews
08/08/2015
I'd give no stars if I could. Total ripoff, liars, thugs and horrible customer service. Went to get iphone 4s screen replaced. When I got it back the top portion wasn't working, I pressed that top portion lightly and the screen cracked. Called the shop, spoke with Lisa, told me to meet her at the shop at 1, this was a Saturday. I got there before 1 and they were already closed. Sunday passed and they were closed. Btw, Lisa acted like she barely spoke English. I went back there Monday and I spoke with their technician, kept saying he's not authorized to change anything without speaking to Lisa and kept giving us the runaround. There was another guy working back there who kept staring but said nothing. So we left and later Lisa called and now speaks good English and says to bring the phone back in the shop because they want to see if it's been dropped. We went there and obviously there's no evidence of a drop but now they're saying well it can still have been drop and there be no evidence. She says we both must take a loss and she'll charge me $30 to replace another one. I said no because I already paid their original 50 to replace it the first time that they did wrong. She storms off and now the guy that was sitting and staring the whole time comes up and talks in a threatening manner. I will never go back nor would I ever recommend this crooked business.
Details
Phone: (619) 431-5800
Address: 4611 University Ave, San Diego, CA 92105
Website: http://legacy-mobile.com
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