More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (573) 364-7049

Payment method
master card, visa, discover, all major credit cards
AKA

Bestway Inn Express

Categories
Other Information

Wi-Fi: No

Price Range : Below Average

Reviews

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JB
Jennifer B.

05/14/2015

Overall

DO NOT STAY HERE, KEEP DRIVING!!! 1 star is rating it too high, it should be negative stars. Sign said 29.99 and up, Free HBO and wifi. I was charged $45. We requested a smoking room, but when we got to the room, it had a non smoking sticker in it. We went back to change to a smoking room, and she said we can smoke, she just needed to put some stickers up by law. The room was dirty, the bedding was for a smaller bed. The door chain was missing, and not all of the lights were working. I noticed the lamp was not plugged in, and went to plug it in, and that is when I saw that the only working lamp was barely plugged in and went to push it in better. Sparks flew and I then noticed there were exposed wiring. We turned the lamp off and unplugged it, and the wall plate it self was fried. This was by our heads!!! We noticed a lot of commotion outside, and saw a drug deal actually take place as well as an disagreement about the drug deal. Tried to turn on the tv, and surprisingly enough, no HBO. The smoke detector was disconnected from the wall and sitting on the clothes rack. False advertisement. The sheets and pillows were filled with stains, some red. When the guy in the room started chasing the other guy, in his pajamas, we decided to leave. We were there a total of 30 minutes. We drove back to turn in the key, saw another drug deal take place on the other side, and ask for our money back, the owner said we were there for an hour and would not refund us. We explained to her about the electrical problems, the health issues, as well as the drug deals, she refused to give us our money. I asked for my information card back, and she refused to give it to me. I tried to look up the better business bureau, but no luck. I'm calling the police at this time. That place should not be in operation, it's a fire waiting to happen and apparently ok to allow illegal activities. On a dif note, we have stayed in some really bad motels, throughout the country, no need to spend $100 for a bed and a shower for a night, so we are not new to budget, however, this was the first one that we actually left, for a safer, cleaner hotel, and way more expensive.

SC
Scott teresa C.

04/05/2015

Overall

Great place to stay! Affordable, clean,very friendly and just extremely polite and helpful customer service! Even the maintenance man was very friendly and on top of his duties! It was a peaceful and comfortable stay! My wife and I will definetly be back! Thank you Bestway Inn for the blessed stay!

GW
George W.

03/04/2015

Overall

Meth or Crack? Doors and cars arriving all night long... False advertisement of nightly and weekly rates... Sign says Free HBO.. Nope not here..

Details

Phone: (573) 341-2158

Address: 1631 Martin Springs Dr, Rolla, MO 65401

Website: http://www.bestinn.com

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