Obsession Nail & Spa

This is the first time I have been to Obsession. The overall atmosphere was very good however I was very unsatisfied with the service I recieved. I went with a friend and they were also going in for just fill-ins, and the nail tech that was doing her nails said she needed a new set, hers were peeling a bit, because of chemicals she works with. After a few seconds, the tech that was doing my nails decided that I also needed a new set, and started to pry back on my nails, and said I needed a new set also. At this point, it was only $10 more so I just went with it. I knew that I didn't really need a new set, because I take good care of my nails, I'm certified to do nails, I just never took interest in doing them. So, after two seconds, she had already cut into my skin, and the acrylic wouldn't come off my nails in the first place. It took her about 25 minutes to actually get the acrylic off, because shockingly, THEY DIDNT NEED REPLACED! So, I'm sitting there with blood on my finger and getting quite pissed off. I decided that if I was getting them replaced that I wanted white tips, and she couldn't get the glue to stick to my nail because of the antiseptic that she used. Which oddly she was acting like that was my fault. My nails were not filed well, and she couldn't get the shape that I had when I came in, so I actually had to go home and re-file, buff and paint my nails.



Needless to say, I will not be going back to this Nail Salon, and I wouldn't recommend it to anyone either. Upselling isn't always best, and its definitely not the way to keep clients.