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Phone: (804) 367-7927

Phone: (317) 488-6000

AKA

Anthem BC BS

Anthem Blue Cross Blue Shield

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Nancy K.

04/13/2016

Overall
Expertise
Professionalism

Anthem is definitely more concerned with their bottom line than my health. My initial dealings were with CareMore, where they wanted to switch up some of my prescriptions. They were annoyed when I said I wanted to check with my primary care physician and never sent the promised report to my doctor. The changes they wanted to make would have been detrimental to my health.



My doctor submitted twice a pre-authorization to see a specialist. It has been two months and despite many phone calls they have yet to make a decision.



I have been having problems. My pulse ox levels have stayed in the 80's. I have been gasping for air. My primary care physician wanted me to immediately be placed on oxygen. After seven days, Anthem is still trying to decide on an approval.



I would recommend this insurance to no one.

Details

Phone: (804) 254-4638

Address: 2221 Edward Holland Dr, Richmond, VA 23230

Website: https://www.anthem.com

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