Saved to Favorites

(503) 227-5949CallVisit WebsiteVisit WebsiteMap & DirectionsDirections611 SW BroadwayPortland, OR 97205Write a ReviewWrite Review

More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (503) 228-3091

Fax: (503) 227-3621

Payment method
master card, visa
Location
Charles F Berg Bldg
Neighborhoods
Downtown Portland, Neighbors West - Northwest
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
reviewboost26
Edited: 02/15/2017
Overall
Willing to answer questions.

Very willing to spend time answering questions. Reviewing options.

- L.J.

MG
Marni G.

09/21/2016

Overall
Selection
Service

Golden Optical was highly recommended to me by my hairdresser. I've found everyone who works here friendly, even when my three children are in tow. I've gotten exams and contacts at Golden Optical and the staff has been informative and helpful.

Overall
I spent more than two months t...

I spent more than two months trying to get my eye glasses done by Golden Optical without success and finally got fed up and cancelled my order. Why? First, their 'remote' lab can not get my eye glasses correctly made. Once I tried, I can't even focus to read far and near. Because the lab is remote, it took 15 - 20 days to get it back. After two failed attempt, I lost my confidence on their ability. Second, which is the main reason I got so fed up, is their services. They promise to call you back but they never did. You call them, all you got is answering machine. You go to their store, they made more promises that they will not keep.



I have never been so frustrated with a vendor like golden optical. After suffered for two and half months without proper eye ware, I now have to find a new doctor.. I strongly discourage going to Golden Optical, well, unless you have a lot of time to spare and very 'good' patience.

anonymous

04/14/2010

Provided by Superpages
Overall

Staff is helpful and fun. Jeffrey is honest about what looks good on. Very customer service oriented. - Mary O.‎

anonymous

04/14/2010

Provided by Superpages
Overall

Everyone is great. Melody is exceptional and always goes the extra mile for me. I really appreciate the service. - Carol H.‎

anonymous

04/12/2010

Provided by Superpages
Overall

Very positive, very professional, very efficient. - Donna F.

anonymous

04/12/2010

Provided by Superpages
Overall

Very good.. everyone was very helpful and friendly.- Kell

anonymous

04/08/2010

Provided by Superpages
Overall

Cordial, very helpful, experienced and informative. Salesperson worked hard and gave me a good price. Very satisfied.- Kevin M.

anonymous

04/05/2010

Provided by Superpages
Overall

Very willing to spend time answering questions. Reviewing options.- L.J.

anonymous

03/24/2010

Provided by Superpages
Overall

My experience was wonderful. I would give them five stars.-Robin S.

c.serdar

04/03/2006

Provided by Superpages
Overall
Rude and will never use this establishment again.

I can't get over a business that is paid for their service and then they hold YOUR prescription hostage. I will check in the future to make sure I can take my prescription with me and make eye glass selections at the establishment that I choose. I will let as many of my friends and whoever will listen to me not to use Golden Optical they hold your prescription and will not let you have what you paid for.

Details

Phone: (503) 227-5949

Address: 611 SW Broadway, Portland, OR 97205

Website: http://www.golden-optical.com

People Also Viewed