Pup Pup & Away

My little Maltese mix, Buddy, who is an 11 year old rescue from four years ago who had been terribly abused, had been rejected by every other groomer I've ever taken him to because he bites viciously when he's scared. So most of the time he has looked pretty scruffy. I informed them that this was an issue because I didn't want him to bite them. They assured me they would do the best they could and would call me if there was a problem. When I picked little Buddy up, they said he hadn't even tried to bite them and didn't give them any problem. To my surprise, he seemed very happy when I came to get him and he looked very cute and clean. I don't know what they did, but they must've worth some magic with him. Very happy with their service.

I've been using Pup Pup and Away to groom my cocker spaniels since the 1980s and have nothing but praise for them. My pups always look great and love going there. The staff treats the dogs like they are their own pets.



I give Pup Pup and Away a five star rating! They are NOT an assembly line groomer like Pet Smart or PetCo. They truly love their clients!

Have been taking my girls to Petco since I got them (wonderful groomer, Lauren has kept them looking beautiful!) but Petco has raised the prices of the services I get so I thought I'd try a local place. From the moment I walked in with my two (extremely mellow) dogs, I felt uncomfortable in the place. It is a small space with crates upon crates and the waiting area is also small. They had just groomed a Chow and had him in a (large) crate in the small entry way - he was barking his head off which scared my timid Doberman immediately. I called a few hours later to see how my girls did and the owner told me they did fine, except that the Doberman had eaten her leash! I asked how that could have happened and was told it was her policy to keep a new dog leashed in the crate. No one has ever done this to my poor girl before, and I had told them my dogs were mellow so I was quite annoyed that they hadn't told me about their policy before I left my girls with them. The owner took $20 off my my bill (which was pretty close to Petco's prices) but was not in the least apologetic. Back to PETCO and our friend Lauren for us!

My beautiful all white Egyptian Mau cat had an appointment at 9:00AM. She was to be done at 1:00. 2:00 came and still no phone call saying come pick her up, so I called. Rude person on the phone acted as if I was bothering her. People need to remember that the pets can’t talk, so you should be friendly when communicating with your paying customers! She came home and looks horrible ~ like she has no hair at all!!! And I don’t know what goes on there while she was locked in her cage for over 5 hours, but for the last 2 days, she is hiding and shaking! I have spoke to neighbors who have also had bad experiences there! I will NEVER take any of my pets there again!!!! They’re not fit to clean my cat’s litter box!!!