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        Susie's Grooming Lounge

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        Pet Grooming, Pet Stores
        (2)
        CLOSED NOW
        Today: 8:00 am - 3:30 pm
        Tomorrow: 8:00 am - 3:30 pm
        Years in Business icon
        31 Years
        in Business
        (757) 583-8482CallVisit WebsiteVisit WebsiteMap & DirectionsDirections7920 Chesapeake Blvd Ste BNorfolk, VA 23518Write a ReviewWrite Review

        More Info

        Email
        Extra Phones

        Phone: (757) 783-8482

        Payment method
        discover
        Neighborhood
        South Bayview
        Other Link

        http://susiesgroominglounge.com

        Categories
        Pet Grooming, Pet Stores

        Reviews

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        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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        KW
        Kyle W.

        05/10/2017

        Overall
        Expertise
        Facility
        Service

        Negative Customer Service Submitted:

        Been there 5 times; asked for applicable discount of 25% off and was told that without the card; which we couldn't find; we weren't able to get a discount I earned. Not cool guys. I own a Shih Tzu, which means I have to keep coming back as this is a very high maintenance dog; just don't know if I'll come back to your establishment yet...

        Reply from Susie's Grooming Lounge:

        Please keep in mind that the discount card is your responsibility. I'm sorry that you were disappointed; however the care of your pup while in my care is my number one concern.

        Reply from me:

        Thank you for your reply, although; With all due respect; from this side of the fence; it appears to us that our pup is a close second to $$$.

        Helpful(0)Flag
        KW
        Kyle W.

        05/10/2017

        Provided by Superpages
        Overall

        Negative Customer Service Submitted:Been there 5 times; asked for applicable discount of 25% off and was told that without the card; which we couldn't find; we weren't able to get a discount I earned. Not cool guys. I own a Shih Tzu, which means I have to keep coming back as this is a very high maintenance dog; just don't know if I'll come back to your establishment yet...Reply from Susie's Grooming Lounge:Please keep in mind that the discount card is your responsibility. I'm sorry that you were disappointed; however the care of your pup while in my care is my number one concern.Reply from me:Thank you for your reply, although; With all due respect; from this side of the fence; it appears to us that our pup is a close second to $$$.

        Helpful(0)Flag
        jacobgarcia09

        04/30/2010

        Overall
        Best Grooming Salon Ever

        If You Want Your Dogs To Have The Best Experience Ever Go To Susies I Took My Two Standard Poodles And My Yorkie They Came Out So Clean And The Haircuts Came Out So Great Im Taking Them Back Next Month And Thats Besides The Great Customer Service They Give You They Treat Your Dog As It Was One Of Their Own Kids

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        Details

        Phone: (757) 583-8482

        Address: 7920 Chesapeake Blvd Ste B, Norfolk, VA 23518

        Website: http://susiesgroominglounge.com

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