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02/14/2015
I took my 2005 Dodge Neon to Danz some time ago after having my brakes done. When you used them to stop, they went all the way down to the floor. Upon taking the vehicle to Danz, they informed me the the brakes needed to be bled. Mind you, they could have told me that the master cylinder needed to be replaced but they didn't. I admired their honesty & continued to take my vehicle there.
However, that all changed. I took my 2005 Dodge Neon in on January 21, 2015 regarding a leak coming from the radiator. I was told that it needed to be replaced. So I OK'd the work. Among the things they were supposed to replace was the thermostat. When I picked the car up, I noticed upon driving it that there was a boiling, bubbling noise coming from the anti-freeze container. I took the car back to Danz to have them look at it again. They replace the radiator cap & said there was nothing wrong. Upon driving it again, same thing. I took it back. Danz looked at it again. Danz called to inform me that, well, he had no answer as to why the problem was still happening. However, he gave me an itemized regarding additional repairs that he thought might rectify the problem at a cost of almost $1,800! Furthermore, he stated that even after that work was done, it still probably wouldn't solve the problem. RED FLAG!!!
So I took my vehicle to get a second opinion. Upon doing so, I was told that, the thermostat that was supposed by Danz, was not replaced at all! In fact, there was no thermostat in it at all!!
To sum it up, this turned out to be a very costly experience for me. I will not be taking my vehicles to Danz anymore! Additionally, I intend to file a complaint with the BBB & telling all my friends & associates not to take the vehicles to Danz either!
Details
Phone: (770) 448-4305
Address: 5402 Jimmy Carter Blvd, Norcross, GA 30093
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