More Info

Quality pre-owned automobiles at affordable prices

General Info
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provide a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
Email
Extra Phones

820 New Haven Rd: (203) 714-6627

Payment method
financing available, visa, mastercard, discover, cash
Accreditation

https://www.bbb.org/connecticut/business-reviews/auto-dealers-used-cars/j-m-automotive-sales-services-llc-in-naugatuck-ct-84001900/Bbb-Accreditation

Category
Other Information

Parking: Lot

Reviews

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SK
Shau K.
Edited: 07/06/2018
Overall

Recently purchased a car for our daughter. Brad was extremely helpful and honest. Even though we were undecided, he actually encouraged us to purchase the least expensive of the three we were looking at. He provided sound reasons for why he made this recommendation and we are thrilled with our choice.
Would highly recommend J& M!!

RP
Rachel P.

02/21/2017

Overall
Expertise
Professionalism
Selection

Purchased my used Subaru Outback here last year. Great car and I got a good deal. Everyone at the dealership was nice. Got referred here by numerous co-workers that have purchased cars here as well. Had a couple of small issues with the car and J and M fixed them immediately. I would point all my friends and family in their direction and I wouldnt hesitate to buy another car here myself

FB
Fanny0657 B.

01/10/2017

Overall
Expertise
Professionalism
Selection

My boyfriend has purchased two beautiful cars from J&M in the last two years. My boyfriend had excellent customer service, both times, from a sales associate named Derek. So when the time came for me to get a new car, I knew where I was going, J&M. I was not as easy to please as my boyfriend. I'm super picky and I went from car A to car B to car Z then back to car A. Again, we worked with Derek. He was super understanding about how hard the decision was for me to make. I changed my price range at least 5 times. I was probably the worst customer to ever go through there and Derek was amazing. There were several nights that I came after work, he stayed and was extremely patient with me. I'm sure it was after hours but he never rushed me. He truly made a huge difference. I whole heartedly feel that if I went to any other dealership they would have laughed me out the door; but Derek stuck with me and helped me every step of the way. Derek always seemed to have my best interest at heart. He listened to every thought, concern and comment and understood exactly what I needed. If Derek hadn't committed to me and helped me through this process I wouldn't have the most beautiful car I could have ever dreamed of. I would recommend J&M to anyone I know and I would tell them to only work with Derek, and I have! My friend is picking up her new car this weekend and has been working with Derek and has been nothing but impressed.

MT
Mella T.

12/13/2016

Overall
Expertise

I recently bought a used '09 Jeep Grand Cherokee from J&M and I had an enjoyable as possible experience (it's buying a car- to me that ranks between dental work and doing my taxes). I worked with Dave D. and Steve G. Both were sensible, respectful and easy to deal with. There was no hounding, no miscommunication, no unpleasant surprises and no unexpected fees. I love the truck and in the future if they've got what I'm looking for, I'll use them again.

EB
Emit B.

12/06/2016

Overall
Expertise
Professionalism
Selection

I.have bought multiple vehicles from them and my experience is opposite of the other reviews. Vinny my sales guy takes incredible care of me and always finds me a great deal.

AL
Aaron L.

11/22/2016

Overall
Expertise
Professionalism
Selection

J&M has contacted me and are willing to solve my issues with the vehicle. They were very concerned about making me (the consumer) happy. I appreciate their prompt action. Thank you J&M and Eric in charge of servicing.

BT
Bene T.

06/28/2016

Overall
Expertise
Professionalism

This was the most pleasant car buying experience we have ever had. Everyone at J&M were amazingly helpful & courteous. The experience left a nice glow..It was like we had known these People for years instead of hours..Special thanks to Vinny Petta, our sales guy..what a love..& Steve Groppa who made the whole paper work thing bearable..I will recommend you guys & this dealership to anyone looking for a good used car!! Thanks again!!

IH
Ivory H.

06/14/2016

Overall
Expertise
Professionalism

I have purchased 4 vehicles here and each visit was a pleasant experience. The sales people are courteous and personable. The prices are very fair and trade in values are very good. My most recent visit was for a vehicle for my son. Again, very helpful throughout the selection and buying process. I will return in the future

DB
Dianne B.

05/31/2016

Overall
Expertise
Professionalism

Brian helped me test drive a beautiful Lexus and then helped me walk through the purchase process. He answered all my questions and guided me through the process -- thanks for everything! I'll be referring my friends to this dealership

FW
Fawna W.

05/16/2016

Overall
Expertise
Professionalism

This dealership is a "No Haggle", Customer friendly, great place to buy a car. Kyle was very helpful, and friendly. I got a great deal on my car, and would definitely recommend J & M.

MS
Misti S.

05/06/2016

Overall
Expertise
Professionalism

I just bought a car from them yesterday! Sue was my salesperson and she was very personable and she listened to my needs. Steve helped with my financing and he was the best! I never felt pressured and I left with my car the same day. Overall it was an excellent experience

SK
Sabra K.

04/28/2016

Overall
Expertise
Professionalism

Brian did a great job, he was helpful knowledgeable and really took his time explaining the ins and outs of the car buying process. I'm very grateful I found j and m

TJ
Tasia2388 J.

04/19/2016

Overall
Expertise
Professionalism

Everybody greeted me with a smile, it went fast and smooth with positive outlooks ever since i got into the dealership. Salesperson was bright with emotion and persistent with his effort to sell me a car, excellent service

BH
Burke H.

04/06/2016

Overall
Expertise
Professionalism

Overall buying experience was excellent. Salesman Dave C. was very professional, helpful and not pushy at all! Steve in financing made the whole paper work process very smooth and easy! Every employee that I spoke to were extremely friendly and nice!! I love my Jeep Liberty too!! I would and have highly recommend buying from J and M Auto!!!

BN
Buono N.

04/01/2016

Overall
Expertise
Professionalism

We were so pleased with our first purchase at J & M a year ago we decided to come back. Not only was the first experience wonderful the 2nd was even better, I would definitely recommend dealing with Luis (sales). He is patient and knowledgeable. We really appreciated all of his time and effort with no pressure at any time. The receptionist is super friendly and everyone greets you with a smile.

CD
Calli D.

03/23/2016

Overall

It was my first car buying experience on my own, and I purchased a 2013 Jeep Compass. Extremely informative and helpful, with a very smooth buying process. The warranty is fantastic, they prepped the car for me to take home quickly and without flaw. I am very happy with my experience here and I absolutely recommend buying a car from J and M Automotive

LM
Lany M.

03/16/2016

Overall

Thank you to everyone at J & M who made our used truck purchase so great! Our salesperson, Bryan, was so wonderful to work with. They performed all repairs as promised and had the truck ready on time. It looked amazing! Great job by the prep team

CP
Cata P.

02/24/2016

Overall

We enjoyed ourselves here. Brad was our salesperson and he was very friendly and helpful with our needs. We consider Brad our friend

TV
Thoo V.

02/10/2016

Overall

Brad was great! Ken was efficient. Steve was extremely helpful and the receptionist Faith gave me hope

AP
Aaron P.

01/22/2016

Overall

I recently bought 2011 Hyundai sonata. I am very happy with my new car.paper work takes only 45 mts .very fast and excellent customer service thanks

Details

Phone: (203) 723-5666

Address: 756/820 New Haven Road, Naugatuck, CT 06770

Website: Primary Website

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