Klaus' Towing

Calling the better business bureau right now.... you get a 1 star only because it makes you leave a star rating to leave these comments for the poor helpless people that you choose to rip off. They charged $240 to have my sons car towed to their lot 8 miles away. Some idiot called who is mad at my son and said come tow this car. I live in MO and tried to pay over the phone with a credit card and they refused to allow him to pay. They were rude and left him stranded. I would never call this company for anything.

Worst company here in Springs! Need to go out of business. They're in cahoots with low life apt managers and trailer pk mgmt who give kickbacks for ripping people off! I sure hope somebody sues them into the Stone Age! I would but can't afford to!

unethical, down right disrespectful. would never recommend them to anyone. scammers.

Terrible customer service from the get go! Will never recommend anyone to use this place. Lady was very rude and demeaning, not surprised they only have 1 star rating..they shouldn't even have one star in my opinion!

I agree %100, Klaus towing are very rude! I was with my mother, who rents an apartment on Jamboree drive in Colorado springs, Co. I was giving her a ride home from the doctors, We parked in "her" assigned parking space, went upstairs to go to the restroom and get the parking permit that you have to have visible on your rear view window, (took me 5 minuts) came back down to go home and my car was gone, I called Klaus towing and asked them to bring my car back because it was ILLEGALLY towed and they said "NO CAN DO" they billed my mother $256.47. They are a rip off, It doesnt cost $256.47 to ILLEGALLY tow a car!!! I am not surprised that they get yelled at, cursed at, physically threatened or assaulted on a daily basis, I am not threatening to sue Klaus towing, I am promising that I will press charges on them, they do not need to be doing this to people, this is WRONG!! If you have ever been towed by Klaus, please post your complaints. Don't let these people keep doing this!!!

This is the most horribly run business I have ever experienced. My mom and I were in downtown with my 2 and 4 year old. I accidentally parked in the wrong lot (it was only $6 to park, so I wasnt trying to be cheap, just didnt see the sign on the other entrance). When we came out of the restaurant at my car was towed. I begged the guy to help as it was freezing cold and dark out. He did not care if we had to sleep on the side of the road, he just wanted his money and left us alone. I felt so helpless and my poor kids were crying. I pray that no one ever gives this terrible human being any business (the owner, Jerry Klapiac is the one who towed us, so he could have helped if he had any heart). I wonder how he would have reacted had this happened to his children? I guess thats whats being money hungry can do to you.



-Jennifer W