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joliee

06/23/2011

Overall
flawless finish did a beautifu...

flawless finish did a beautiful job on my bathroom. I will refer them to everyone. thanks again

billwill67

09/27/2010

Overall
I'm unhappy with the company. ...

I'm unhappy with the company. they were late many times if they even showed up. they call say sorry and make new time.if i did not pay money already flawless woulda ben fired. Dont reccomend at all. They're pitch is good but thats it.

ladams555

03/16/2010

Overall
Flawless made it beautiful

I just wanted to say how thrilled we are with our new kitchen. It is beyond what we could have pictured. I knew it was going to be great but EVERYONE compliments the room when we have guests over. We no longer feel embarassed to have guests gather in the kitchen! Thank you very much for all the work your company did. I have already given your business card to a few friends. Good luck. If we can ever afford another remodel, you will be the company we call.

cydcyd4

02/11/2010

Overall
Started strong; finished slow

Always late for his appointments. Late starting the job. Late finishing the job. Just interested in getting his money from you regardless of whether or not the job is done or done right. Disrespectful of me and my home. Did not follow through on what was on the contract.

claimed iconBusiness Response02/16/2010

mr majid of course you post this message before i talk to you. but so you understand. when i contracted you job i asked you for no money on our labor and material. in fact when you paid me u were very pleased. and im sorry for any inconvienences.but you must understand in which many people dont. when i put you in my schedule igave you a window of 1 week. you were in my schedule for a month. you switched tile numerous times and could not come up with a decision. upon startinng your job, the morning i walk in you inform me that you had gone and ordered a diferent tile selection on your own in which the tile would not be in during your window opening we scheduled you for. you had a month to configure this. so yes your job did get very confusing and didnt follow the contract guidlines on time. and i cannot make tile appear. nor can i make you reselect tile to where we have no materials to work with. and im due apologize to you not realizing the tile you ordered would not be in . but this is not our fault. in deed you did pay for the job. were happy with the finish. but i will admit knowing that you waited to 1 day before our job start date to order tile had me flustered , being that you had plenty of time. and being that we are a highly recomended and busy company you are not our only customers. so do you thinkits fair that i rush thru somebody elses job just to hurry back to yours because you waited to the day before to figure out the tile. and even when we went and picked them up and paid for them for you we brung them back and you changed your mind again. you have to understand you contract and slow end timing,work ethics and job completion were solely due to you inconvienencing our schedule. we gave plenty of time to select tile. and that is why i like to do all of the ordering and usualy dont let my customers do this. for the fact i know when the tile is due in and can make sure that when we start the ob we are able to finish it in a set number f dayz that we left you a window opening in our schedule for. and if knowing your tile wasnt all going to be in i would have rescheduled you so we didnt inconvienence any one including you our customers , or us. when i quote your job i base it off the numbers of hours it going to take to finish. i didnt quote your job to half to come and install the wall tile. then come back to install the bullnose. then come back to install the recess soap dish chairail. then come back to install the landing tile.knowing i had to install all this at seperate days made my trips twice the amount in which i still finished you job in a timely matter without any extra to you. when realy i could have done this all on one day like i quoted you to. so im sorry we put you on the back burner for a day or two but you must understand i do have many customers to take care off and keep satisfied. and its not fair to inconvienece them because of the timing of the tile you selected. all and all you complete bathroom remodel was done in one week staill and looked great. and you hapily paid us. and yes money was important to me i expected the money on the date of completion in which would have been what the contract stated. and again its not fiar for us to have to pay for your material and then wait for payment while wondering when the tile you ordered will arrive so we can come back to put in a few special order pieces. so im sorry for you misunderstanding on timing. hope you love you beautiful bathroom. wish we would have talke a few days ago so i had a chance to explain to you what i just typed before degrading my advertising. its a shame. i did the best i could not inconvienence anyone.

This listing has been claimed by a business representative.
johnlawry

11/05/2009

Overall
gorgeous

thank you for the beautiful bathroom. flawless finish came out and remodeled my bathroom. they turned a nightmare into a showcase bathroom. Doug you asked me to walk through and find a flaw. I can honestly say our bathroom is flawless.. Are home was kept clean throughout construction. and the job was done on schedule. Its perfect. You definetely were worth the little bit extra. I never had a contractor so perfect. than you

leelee78

11/04/2009

Overall
flawless says it all

I am very pleased with the job that this company did. Their work was literally ''flawless'' and the staff was professional. I would recommend this company to anyone. Their quotes are honest and reasonable. They are lower than the competitors without sacrificing quality. The job was done in a timely manner.

nicoletteh

10/05/2009

Overall
Outstanding Kitchen Remodel

When i first called for my initial estimate Doug showed up in a very professional and courtesy manner. I recieved a very pleasing estimate for my kitchen on the spot and had him start the job within a few days, in my convience of course. The job was done promptly and absolutely flawless as he had guaranteed it would be. Thank you Flawless! Very pleased!

jsmith92

09/30/2009

Overall
Bathroom/Kitchen Remodel

Flawless Finish did an amazing job in my house. I had my bathroom and kitchen remodeled. They did an amazing job on the title and granite. Everyone that comes over compliments me on how wonderful the kitchen and bathroom looks. I would recommend this company to everyone!

jack4321

07/27/2009

Overall
Will not correct poor workmanship

Don't believe in any warranty repair on the workmanship. All the statements about lifetime warranty is a joke and you have to pay to have them come back for correcting problems. Be careful with all your extra materials such as tiles, etc since they will diappear.

claimed iconBusiness Response09/04/2009

This is obviously not a customer and an upset x-employee and its very sad you have to use my advertising as a vice to get back at me. To all homeowners reading this message so you know we are a zero down company on any job up to $100,000. So if any work is done incorrectly or poor we do not get paid on the job on all materials and labor until job is completed. We do this to prove to our home owners that we are the best at what we do. If you even find a grout line out of whack on one of our jobs you got the job done for free. Anyone who deals with Flawless Finish will realize the review listed above was absolutely ridiculous. To whomever sent the poor review I hope you feel good about yourself after doing so but you will have to find a better way to get back at us.

This listing has been claimed by a business representative.
shawn443

07/03/2008

Overall
BATHROOM REMODEL

UPON COMPLETION THE OWNER (DOUG) ASKED ME TO RATE HIS COMPANY. HE GUARANTEED ME TO GUYS IN WORLD WHEN IT COMES TO REMODELING. HE ASKED ME TO WALK THROUGH UPON COMPLETION TO TRY TO PICK OUT ANY ERRORS. THE OWNER SAID IF I COULD FIND A FLAWL THE JOB WAS FREE. OF COURSE I TOOK A LOOK TO TRY AND MAKE HIS OFFER VALID. I COULD NOT FIND AS MUCH AS A HAIRLINE ERROR. THIS COMPANY IS EVERYTHING THEY SAY THEY ARE AND I WILL USE THEM AGAIN WHEN I REMODEL MY KITCHEN.THERE PRICING WAS NOT THE CHEAPEST, BUT THEY OFFERED ME A LARGE DISCOUNT ON THE TILE MY CHOICE WITH NO MONEY DOWN ON TILE AND LABOR. THE MONEY I SAVED ON TILE WENT BACK INTO THE LABOR. YOU GET WHAT YOU PAY FOR WITH THIS COMPANY AND IF YOU WANT 100 PERCENT WORK YOU WILL CALL THESE GUYS. THEY REALLY ARE THE BEST IN THE WORLD AS THEY SAID. THANK YOU FOR THE GREAT WORK/

katiewhittier

02/12/2008

Overall
excellent tile work

Thank you for the beautiful kitchen tile. Me and my husband have had contractors in the past. some who we were not so happy with. We took a fine tooth comb to the kitchent to look for any flaws in the work as you told us to do. I am happy to say we could not find a error. Thank you soooo much !!!

josephmabate

10/23/2007

Overall
BATHROOM TILE

FLAWLESS FINISH REMOVED THE EXISTING CARPET IN OUR BATHROOM AND NSTALLED NEW PORCELAIN TILE ON A LADDERED PATTERN. THE BATHROOM CAME OUT PERFECT. THE COMPANIES NAME SAYS IT ALL. THANKS AGAIN FOR THE LOVELY WORK!!!!!

claimed iconBusiness Response10/23/2007

YOU WERE A PLEASURE TO WORK WITH. HOPE YOU ENJOY YOUR NEW BATHRROM

This listing has been claimed by a business representative.
LA
Lisa A.

09/05/2007

Overall
ABSOLUTELY FLAWLESS

I WAS EXTREMELY IMPRESSED WITH THE WORKMANSHIP THAT WAS DONE! I WOULD RECOMMEND THIS COMPANY TO ANYONE FOR ANY AND ALL TYPES OF REMODELING PROJECTS. THANKS AGAIN GUYS. IT LOOKS AMAZING!!

claimed iconBusiness Response10/23/2007

THANKS FOR TAKING THE TIME TO RESPOND TO THE REVIEW THE COMPANY. NOT ALOT OF PEOPLE EVER TAKE THE TIME TO DO SO BEING THAT YOU HAVE TO REGISTER FIRST. THANKS AGAIN AND WE HOPE YOU ENJOY THE WORK PERFORMED

This listing has been claimed by a business representative.

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Phone: (586) 214-7477

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