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"Get home phone and high-speed internet service for as low as $55.00 a month (plus taxes)"

General Info
Cavalier provides high-speed internet and telephone services to residential customers at competitive prices. Benefits of our High Speed Internet Product:  Value. High-Speed Internet with no usage limits. Reliability. 99.9% network reliability. Consistency. Affordable, predictable monthly bill. Support. Knowledgeable staff available 24 X 7, at your convenience. Security. Worry-free online experience. Speed. Fastest internet speed available in your area. Convenience. Check email anywhere with remote access. Storage. Over 7000 MB available email storage. Call us today for further information! Cavalier is a full service provider of reliable and efficient telecommunications solutions for residential and business customers. In December of 2010, Cavalier was acquired by PAETEC and now the combined companies deliver advanced communication solutions in 86 of the top 100 MSAs in the United States. Using its owned and operated fiber optic network spanning 37,000 route miles, tens of thousands of businesses from coast to coast rely on their nationwide voice and data network . Both Cavalier and PAETEC were founded in 1998 based on the realization that existing telecom providers were failing to respect the most important factor governing the long-term success of any business - first-rate customer service. The combined Fortune 1000 Company is one of the fastest growing telecommunications companies in the country, and is intent on serving your business unlike any other. Cavalier offers a complete suite of communications and entertainment options, including Landline Voice, High-Speed Internet, DIRECTV™ and Managed Network Services. Our customers depend on us to deliver products that drive their businesses and simplify their lives. Cavalier also offers capable network and data solutions for carriers, enterprise and government customers through its Intellifiber Networks division. Its solutions include custom built private networks, low latency routing, SONET services, wavelengths, Ethernet, and data options. With $1B invested in the infrastructure, Intellifiber is one of the largest network providers in the country.
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DIRECTV™
Amenities
Great pricing on quality internet service, telephone service and television. 24/7 Customer Service
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Cavalier For Business

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rachelmoses

09/28/2011

Overall
This review is for the entire ...

This review is for the entire Cavalier Telephone corporation.

I have never experienced such awful customer service as I have with this company. I have been without a phone line since July 14th. It is now September 28th and not only is Cavalier not fixing my issue but they keep sending me invoices, with finance charges, threatening to destroy my personal credit and will not stop. I have been on the phone with their customer service representatives for months to no avail. They are located in the Philippines and cannot seem to grasp the concept of customers' frustration about being charged for services not rendered. I finally broke down and paid one bill with the promise that I won't receive any more and then I got another bill in the mail. Upon further complain to the company I am still being told that I have to keep paying invoices regardless if my phone line works or not until they fix the problem and then I'll be reimbursed. I don't know how that works out of the country but I think every American will agree with me that, that just doesn't fly. I cannot say enough poor things about this customer service experience. I highly urge everyone to pass the word that this is not a company to spend money with. Cavalier Telephone does not deserve our hard earned money. They do not deserve our business. Their corporate structure and customer service is as good as throwing money in the toilet. I highly urge ever current Cavalier customer to jump ship. Saving money from their low rates isn't worth the head ache of their horrid customer service policies. I truly hope someone in Cavalier Corporate Offices IN AMERICA reads this. I am beyond livid and will keep shouting about how awful this company is until I'm blue in the face.

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Phone: (888) 744-4944