Reviews
08/19/2016
Called initially after waiting 50 minutes, and associate wasn't aware of my order. I let them know what i ordered, to which a manager was brought it because it was't showing in the system. Rachel (manager) told me it was in the car and should be there shortly. I waited 20 more minutes, called back, and Rachel told me the driver just left with my pizza, and said I had only waited 45 minutes, telling me I was wrong. Rachel was very rude and short. I spoke with her at 8:28pm, and now I'm waiting on my pizza so I can give an update on the quality. Approximately 8:42 i called the store and spoke with Cindy, who put me on hold until 8:47, then told me the order's been cancelled. I asked to speak with Rachel, who was unavailable. I was not given an explanation, a sorry, or any kinda of gesture for apology. This customer service is awful. I will also be calling the store manager tomorrow.
Details
Phone: (615) 448-6276
Address: 1919 Gallatin Pike N, Madison, TN 37115
Website: http://jetspizza.com
More Info
- Extra Phones
Phone: (615) 851-4355
- Price Range
- $
- Neighborhood
- Shepherd Hills
- AKA
Jets pizza rivergate
- Other Link
- Categories
- Other Information
Cuisines: Sandwiches, Take Out, Pizza
Price Range : Below Average
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