Express Care

I concur with the review from 2014. Maybe things have changed since the 2013 review. I spoke with someone on the phone here when I was in route. He went on and on about how they were cheaper than Valvoline Instant Oil Change and Express carried the top 3 Coolants for my flush-n-fill. I would have to arrive before 6. There was bad lighting on the lot and Poplar Level is a busy street. When I found the correct driveway and pulled in at 5:53 on Friday November 14, 2014, the interior lights were completely lit. Two smaller guys pointed my car out to the heavyset guy behind the register. He told them to cut the open sign off, and to cut out the lights in the bay area, with me sitting at the door, lights on waiting to be seen. I went to the Taylorsville Road VIOC at about 6:15 and got superb service. I would not recommend an Express location because they run down the VIOC company stores and treated me rudely as a customer. I'm sticking to VIOC. One star only because ZERO was not available.

Stick to Valvoline Instant Oil instead of this place...service is not nearly as professional. Got the full service oil change and they couldn't even focus long enough to fill all 4 of my tires--came home with one at 20 psi and I don't even think they checked my fluids. The guy also made a "damn Nissans" comment as he struggled to get the oil stick out...losers

Originally thought it was a Valvoline Instant Oil Change and to my surprise it was not. They treated me better than I have ever been treated at ANY instant oil change service center, and the work was cheaper in the long run too! From here on out, this is DEFINITELY my oil change facility of choice. Only go here if you want Knowledgeable, friendly, and honest people to change your oil.