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Direct Car Care

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Today: 8:00 am - 6:00 pm
Tomorrow: 8:00 am - 6:00 pm
BBB Rating icon
Accredited
Business
(313) 768-5338CallMap & DirectionsDirections3881 Fort StLincoln Park, MI 48146Write a ReviewWrite Review

More Info

Our Reputation Starts With YOU!

General Info
Brakes, Alignments, Shocks/Struts, Steering and Suspension, Major and Minor Engine Repair, Transmissions, Four Wheel Drive, Axle Repair, New and Used Tires, Exhaust, Electrical Repair, Computer Reprogramming and Replacement, Instrument Cluster Repair, Heating and Cooling Repair, Tune-Ups, Drivability Concerns, and many more. WE ARE DOWNRIVERS MOST COMPLETE REPAIR FACILITY
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Brakes, Alignments, Shocks/Struts, Steering and Suspension, Major and Minor Engine Repair, Transmissions, Four Wheel Drive, Axle Repair, New and Used Tires, Exhaust, Electrical Repair, Computer Reprogramming and Replacement, Instrument Cluster Repair, Heating and Cooling Repair, Tune-Ups, Drivability Concerns, and many more. WE ARE DOWNRIVERS MOST COMPLETE REPAIR FACILITY
Payment method
cash, master card, discover, visa, debit
Location
As a Napa Auto Care Center we are held to a higher standard. Our technicians must be certified by A.S.E. , Automotive Service Excellence, as well as state certified. With over 12,000 Napa Auto Care Centers in the country, our 12month/12,000 mile National
Neighborhood
Lincoln Park
Amenities
As a Napa Auto Care Center we are held to a higher standard. Our technicians must be certified by A.S.E. , Automotive Service Excellence, as well as state certified. With over 12,000 Napa Auto Care Centers in the country, our 12month/12,000 mile National Warranty will have your vehicle covered wherever your travels may take you.
Associations
Napa Auto Parts, Automotive Service Excellence, Indentifix, IATN, Wayne County Chamber of Commerce
Category

Reviews

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AR
Antoinette R.

01/23/2018

Overall

This is the first time i have actually felt comfortable taking my car to the shop. The owner actually showed me the problem and explained it to me so i understood . Alot of other mechanics dont do that. He was honest and has great customer service. Also decent prices.

AW
Antoinette W.

10/03/2017

Overall
Expertise
Professionalism
Promptness

They were highly recommended. They did a very good job and my car is back on the road it didnt even take a full day.

TA
Trichia A.

05/16/2017

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Expertise
Professionalism
Promptness

I was really pleased with service, I received prompt attention, a very adequate price quote with a detailed explanation of work that needed to be done. My car was fixed right without a long wait or hassle.

LK
Larry K.

04/11/2017

Overall
Expertise
Professionalism
Promptness

First class mechanics. I go there for any work to be performed on y vehicle and will continue to go there. I recommend them to famil and friends. Cant beat them for the work the perform and the prices.

PC
Patty C.

03/20/2017

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Expertise
Professionalism
Promptness

Direct Car Care is the best. Todd and Don are great mechanics who truly take pride in their work and care about their customers and their customers satisfaction. Todd and Don go above and beyond. I would not go anywhere else to have my cars serviced and I would recommend Direct Car Care to all. Todd and Don, thank you for all that you do. Patty Curtis

RH
Rose marie H.

03/06/2017

Overall
Expertise
Professionalism
Promptness

Todd and the gang are awesome, very nice and honest business.
I was referred to them by a close friend who have been taking there car there for service. I bought a older 2002 Grand Prix and took it there to have it checked out before driving it on the road. Got a estimate for things they found wrong with the car.
I shopped around a few places close by my home but no service station came close to being as friendly or could beat the price.

I had a appointment to take my car in on a Tuesday morning for service but then plans came to a end when I had to go to hospital for a emergency appendix surgery that morning. Todd told one of my co-workers who referred me they would go pick up my car and fix it while I was at hospital. That was so nice of them to do that for me and after they got it done they drove it back to my house. It was a pleasant surprise to wake up to my car parked in my driveway good as new.
It drives like a dream and now I'm enjoying my new/old car.
Thanks a bunch to Direct car care you guys are awesome.

DB
Douglas B.

02/06/2017

Overall
Expertise
Professionalism
Promptness

Great guys really know what there doing and get it done in a timely manner with good price thanks guys won't take my cars anywhere else

LA
Leon A.

12/04/2015

Overall

I would like to thank TOdd Don.Great mechanics and honest guys. brought my car to these Great guys from another repair shop who wanted me to spend 600 something dollars for rack and pinion totally forgot about Direct Auto Care so I brought my car to them and explain to them this one shop wanted to charge me $660 for a rack and pinion job. so I left my car with them Todd calls me and tells me I didn't need a rack and pinion that it was just some loose bolts that was making a clicking sound he gladly Secured it right up for me all I just needed brakes all around and rotors. they save me $600 on some Shady characters..Oh and did I mention I won $500 worth of car repair last year in a raffle.

JS
J S.

08/09/2015

Overall

Great guys here at Direct Car Care. Todd and Don are both great. Easy to talk with and honest. I originally came here when my truck was losing oil pressure. They found the problem was caused by carelessness from where I had my last oil change performed. I now have Direct Car Care do all my maintenance work on both of our vehicles. Thanks for the great service.

TG
Timothy G.

07/08/2015

Overall

Timothy Glover brought my expedition in sounding like a truck and it left sounding like it did when i bought it new they do great work and are very easy to talk to. I will be taking my truck there from now on thanks guys

IM
Iulian M.

07/07/2015

Overall

I feel comfortable coming to Direct Car Care. I know that I am in good hands. Before coming to Direct Car Care , I always felt like things were being done to my car that didn't need to be. I don't worry about that happening at Direct Car Care.Thanks for the great service.

KW
Kelly W.

06/09/2015

Overall

First and foremost, Todd is awesome! I am a female with a high performance vehicle. Yes, a mechanic's dream. For 13 years I've owned this car and for 13 years I've had to pay dearly for it. All I've ever been to a mechanic is dollar signs. To be honest, I think I've bought this car 3 times over with the prices I've been charged over the years. I just gave up on the idea of an up front, fair and honest mechanic. But Todd? Omg, I obviously gave up too soon. I've waited 13 years for this man and I've finally found him! Just a mechanical genius! This is a man who truly has the passion for his business. He actually walked me over to my vehicle, showed me the problem and explained it in such detail that I, a woman understood! Lol. Now THAT I found to be most impressive being that I am by no means mechanically inclined. I left with more knowledge and information about my vehicle than I've ever known or thought I'd ever retain for that matter. It's almost like his interest made me more interested. And what's more, his prices are considerably reasonable! Yes, coming from me, that is huge! I have never been able to say that in 13 years. But it's not just Todd's honesty, openness, passion for the job and quality of work that separates him from the rest. It's the fact that he truly cares about his customer's satisfaction. For example, I bought a set of wheels that unbeknownst to me didn't fit my vehicle. I was so outdone, couldn't get my money back and at a complete loss. I asked Todd if there was anything he could do to make them fit. He was honest, didn't recommend widening the wholes for various reasons but I totally trusted his work, felt he could do anything and had no other option. Realizing my desperation he agreed to do everything he could and to my surprise, he did it! He didn't have to do it but he did! Point being. he goes above and beyond for his customers. And only charged me 1/3 of what I was expecting. And yes! It rides like a dream! How many mechanics do you know that cater to their customers moreso than the dollar? Exactly! Well it's about time you meet Todd. And Don is his right hand man. These guys are the cream of the crop! Focused, patient and efficient. And they show customer appreciation with raffles giveaways twice a year, winning anything from a gas card, money.. and this year he's giving away a car! Bottom line, if you're sick of the run around, it'd be well worth the trip. All it takes is once to get addicted. Believe me, I know! Direct care auto.. I can't even think of a better name to describe these guys approach to business. Doesn't get any better than this. I took the time to write this review so you all can understand why. These guys deserve much more than a recommendation. I had to give them praise.

BS
Bonnie S.

11/28/2014

Overall

Todd is an awesome mechanic! He took the time to fix the issue with my headlights. Discovered a fuse was missing. Price was very reasonable.

PN
Phil N.

01/31/2014

Overall

Todd is a great mechanic. He fixed my old 05 Taurus when other places couldn't, and at a fair price. Judgment: two thumbs way up!

elysia

09/03/2013

Overall

AWESOME! they are friendly and fast and very smart and most importantly honest! go to these guys they will fix your car! I won't go anywhere else!:) I would highly recommend direct car care to everyone I know!

Overall

They are friendly, fast, very educational. I really like how they showed me what the problem was, taking the time to explain. They were thorough. I highly recommend these guys.

Details

Phone: (313) 768-5338

Address: 3881 Fort St, Lincoln Park, MI 48146

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