Fortified Pest Management

I feel so strongly about the bad level of service I received from FPM that I'm dedicating an entire afternoon to reviews just to save someone else from this.



Bought a Groupon to have Scorpions killed at my house. Ended up being a bait & switch ("well, this only covers THIS.. but if you sign up for THIS & THIS we'll be able to meet all your needs"). So I signed up for a 6 service package. Now that my contract is nearing the end, they're claiming some visits didn't count towards the required number for satisfaction of our agreement. They charge whatever they want to my credit card and offer explanations like "bigger area sprayed this time, needed more spray" and other ridiculous excuses for extra charges. Customer service is rude. They told us when we signed up that if we were displeased we could be released any time from the contract and now that we're unhappy, the company says they didn't tell us that. Just a bad experience overall. I had to cancel my credit card to stop the charges.