Abco Lock & Alarm Co Inc

Terrible.

Arrived late. Left garbage, installation staples throughout garage, used my extension cord from my snowblower for the remote. When I called to complain, they were shocked, SHOCKED, that their workmen had left the place like that. I cleaned it up.

BTW, they did a great job of convincing me to install a more expensive model than the one they told me about on the phone. The garage door works well, but the process was unreliable.



Five months later a spring broke. Called to have them honor the warrantee. They said they had not installed the springs. Nonsense. They installed an entirely new system. The previous system pulled the door up from the middle of the garage with springs along the sides was changed to a motor in the front by the door with a pulley lifting the door from the front, middle. I hadn't had that system previously, living in the house for 35 years. No question that they installed it, despite denying it and saying the invoice didn't show it. Hey, who knew that the invoice should include every part?



Their workers tried to talk me into a repair for almost $500. I told them both to leave and hired another company to do it and it cost less than their estimate.