JoS. A. Bank

Horrible. I took a suit that was purchased from them in to be tailored, thinking they'd offer free tailoring since it was purchased from them. They didn't. Macy's does. I was okay with that, and went ahead and had them tailor it. I needed it in time for a wedding, and gave them plenty of time. It was done in time, but they took way to much out of the sides and the coat barely buttoned up. Needless to say it looked ridiculous and obviously didn't fit. I received the suit on a Saturday, and had to leave for the wedding 4 days later so there was no time to have the alterations fixed since their tailor wouldn't be in for another week. They offered to have the button moved by the tailor if I took the suit all the way to Stapleton on Monday. In no way would that have fixed the issue, the suit had way too much taken out of it for just moving the button to make it look right. I took the suit coat to a professional tailor (which I should have done in the first place) and he agreed that moving the button wouldn't have fixed the problem. Luckily there was enough fabric left in the coat for him to let it back out. I will never go to this store again, and will use a professional tailor from now on. The only thing that redeems them is they did refund $15 of the $63 I paid them for the alterations, but that barely made up for the stress and frustration of having to deal with all this. My suggestion... go somewhere else.