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Phone: (847) 234-9810
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Reviews
06/17/2012
The Whitakers are very nice people---with absolutely no professional or hobby dog experience, None has ever trained a dog to off leash reliability. The father does not own a dog, & Lucy, the daughter, 1 of the owners, lives in California. The dogs have to play where they eliminate. They are proud to be odor free, as they use odor eliminator, but dogs do go home with urinary tract infections from holding urine, & exhausted, not from play, but from not laying down where they pee. They are also proud to be Ill,. Dept of Agriculture to board 80 dogs. If your dog is housebroken, or easily stressed, you might want to look around for a more humanely run facility.
The positive reviews are way to general for you to really be able to tell anything. & dogs should be able to sleep away from the places they eliminate.
Firstly, as the owner of Yuppy Puppy, this is totally untrue. Although Simon and Lucy are part owners of this business, neither of them have any invlovement in the running the business as they live out of state. However, unlike what this disgruntled ex employee states, I personally as the majority owner of Yuppy Puppy, own three dogs of my own, all well trained. I have owned multiple dogs for the last 60 years, so not sure where this factually incorrect comment stems from. The dogs do NOT eliminate where they sleep. No dog has EVER left Yuppy Puppy with a bladder infection. All dogs who visit Yuppy Puppy are extremely well cared for as all the postitive reviewers state. The person who made these comments, whose name is Robyn Michaels, was fired from Yuppy Puppy in May 2010 for incompetence and mistreating dogs. She frequently mishandled and disciplined dogs, unecessarily, while grooming them. As the petition on Craig's List to ban her from commenting, signed by over 1,000 people, states her objective seems to be to falsely villify all dog breeders and daycare facilities. We lost a large number of customers because of her poor grooming habits and surly attitude to customers as well as dogs.
11/14/2011
Very good experience just getting information about boarding with them. I'm doing my homework on boarding my puppy and they were very helpful and knowledgeable.
10/25/2011
It would be nice to have an open house once a year or maybe even twice a year but the service and care here is excellent.
10/21/2011
Staff is super- very friendly and caring. Dawn is great- brushes Gatsby and makes sure paws are clean before sending home. Gatsby obviously enjoys his stay. Everyone is accommodating.
10/18/2011
I really love Yuppy Puppy! Great employees, and great service. They really do their job well. The only place I take my dog.
10/13/2011
Their facility is always clean and odor free. My dog comes home happy and tired from a day of play. The staff always greets my dog by her name.
12/10/2007
I would never take my dog there again. I took my dog there when I was on vacation for 2 weeks. When I got back the poor thing looked like he had not been fed the entire time I was gone. He also looked and smelled like they had him sleeping in his own waste.
Details
Phone: (847) 234-6200
Address: 970 W North Shore Dr, Lake Bluff, IL 60044
Website: http://www.ayuppypuppy.com
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