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        General Info
        The leader in 5G - Now America's largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest deals on the new iPhone 15, along with other great offers from top brands such as Samsung and OnePlus. Shop this T-Mobile Store in Jersey City, NJ to find your next 5G Phone and other devices.
        Payment method
        cash, amex, master card, visa, financing available, samsung pay, travelers checks, apple pay, debit, discover, check
        Location
        Hudson Mall
        Neighborhood
        Hackensack River Waterfront
        AKA

        T-Mobile Authorized Retailer

        Other Links

        http://www.t-mobile.com/store/cell-phone-jersey_city-nj-2362.html

        https://www.t-mobile.com/stores/bd/t-mobile-jersey-city-nj-07304-2561

        https://www.t-mobile.com/stores/bd/t-mobile-jersey-city-nj-07304-2561?utm_source=neustar&utm_medium=lastmile&utm_campaign=2561

        Categories
        Cellular Telephone Service, Cellular Telephone Equipment & Supplies

        Reviews

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        QJ
        Quadir J.

        05/18/2018

        Overall
        Expertise
        Professionalism
        Promptness

        Please do not shop at this location!!!!. This Tmobile store and its sales representatives participate in the misleading and deliberate lies, so that they he may secure additional purchases from unaware customers so that the sales rep may receive a commission on the sale of that additional purchase.

        I purchased a Samsung Galaxy s9 and was told I qualified for a promotional deal in which I could receive a speaker free of charge. I was assured it was free promotion and even showed me something I didn't understand on her computer screen. After a month and on my first bill after my purchase, I noticed I was being charged for the speaker on a payment plan I didnt agree to. The store informed me that because i was past the 30 days of purchase, there was nothing they could do. And they would not return or credit me. The store wouldn't even explain how this "promotion" work or if there was a promotion to begin with. I tried to explain that I believe the sales rep. purposely added the speaker with as a payment plan so I would be charged and she may received her percent of the commission for the purchase.

        This store works on commission from items sold afte a phone is purchased. I believe this sales rep intentionally mislead and purposively lied to me so that I may purchase this speaker and she may receive Commission.

        Dont be like me, please make sure you understand how their " promotional deals" work before you sign.

        Helpful(0)Flag

        Details

        Phone: (201) 369-0046

        Address: 701 State Rt 440, Jersey City, NJ 07304

        Website: http://www.t-mobile.com/store/cell-phone-jersey_city-nj-2362.html

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