Cherry Hill Auto Care

Allow me to start by saying, I have never wrote a review for a business, but today I had the WORST SERVICE OF MY LIFE!!!! I will try my best to make this short and straight to the point. I told the mechanic I was having problems starting my car up, I assumed it was my starter but was not sure. After leaving my car there for a FULL DAY AND A HALF I received a call that my car was complete and ready for pick up! Once I got there he told me the job was done, but needed a new battery in the near future because my current one is "weak". (Which he had conveniently for a $120.00 ) He said there was an oil leak interrupting the electrical system which caused the issues so that needed to be fix along with two fuses that needed to be replaced. (Which I thought was weird because I recently got my fluids checked and replaced. I imagine someone would notice an oil leak!) That came to 150.00! After being back in my car for the first time since he ""Fixed it"" I noticed my car continued to have the EXACT SAME starting issues but assume that was due to my "weak battery" he mentioned. So I headed to AutoZone to purchase a new battery. After a battery check I was told my battery was actually in good shape and I did not need a replacement. long story short, i return to the auto shop to confront the mechanic about the issue, before looking at it he told me I needed a starter!!!! wow!!!! So if you knew that why didn't you fix the starter or at least tell me I needed a new starter??? after arguing back and fourth for 30 minutes he returned $60.00 back to me. After leaving there I stop[ed at different auto shop, I told them exactly want I told the previous shop. Within 10 minutes he knew I needed a new starter, but asked me have i been hitting the starter with a hammer because he noticed a few marks. Of course I replied NO!, which prompted me to tell him about my previous experience, he laughed and said "That guy probably hit the starter a couple of times with a hammer which can work as a temporary fix, but THAT'S ALL HE DID!" I do not have a personal agenda or personal issues outside of these issues so I have no reason to lie. Bottom line.....I hate to see any business lose business and eventually go out of business, but there is no place for business ethics like this. He lied, back tracked, lied again and even tried to place the blame on someone else. This review is 100% real and you have been officially WARNED! btw the next shop fixed the problem in an hour and fifteen minutes for $85.00(cost of labor ) plus another $65.00 (the cost of the part) which brings me to a grand total of $150.00...funny, the same price as Cherry Hill Auto Care

Put junk oil in my high mile pick up. Had my girl take it in and I guess they figured they could take advantage of her and put what ever oil in they had laying around. I know if I worked for a oil change id ask a customer with a 180'000+ miles if they want better oil. Idk all together bad experience. Plus the owner was cursing and calling me a crazy redneck american cuz my truck has a redneck sticker on it.. wtf really

AS a female alotta auto care places try to screw us. But they DIDN'T they fixed the bumper, taillight,the trunk was broken and brakes on a car I had not driven in 2-3 years other places told me up to 2,400 dollars!! they cherryhill auto care only charged $700 out the door! They kept my car safe and secure and gave me honest answers to my questions and they are right down the street!! Thank you cherryhill auto care! And the owner is a cutie!!!

My experience has always been excellent here. Some people start rumors for personal reasons. I actually appreciate they are open late and do really good work. Plus they're pricing is good for me also. I'd definitely recommend them.

Due to the complaints posted around town and word of mouth I would not patronize this place, let alone tell my friend to!