Jimmy John's

I live 2 miles away from a store and I am outside of their jurisdiction for them to deliver. What kind of sense does that make? They obviously don't care about the customer enough to drive 2 miles. Seriously 2 miles is not that far.

Is there something less than a full star? I went through the drive-thru today and as is usual the young man at the window asked for my money while handing me my sandwich. The problem with what would seem to be excellent/speedy service was the sandwich was not in a bag. He didn't even give me a napkin. This was my final straw! Each time I have been there I have to ask for a bag. I do not want to put a sandwich with vinegar and oil dressing in my car seat or purse (neither of those options are what I would call sanitary either). At the very least one would expect to a napkin! I can't believe that a customer doesn't deserve at least the offer of a bag and a napkin. I have been unable to locate a corporate contact email. I know these stores are franchises, but there still must be someone else to complain to.

I ordered a couple of sandwiches and the bread was hard as a brick! Will stick to subway or quizmos!

I was there eating and the employees were talking about smoking weed and one of them picked up trash and did not change his gloves and made a sandwich.