Connect One Security

This is the worst company I have dealt with. The whole experience made me ensure that I will NEVER do any business with them again. Their employees are more interested in what is not covered by their warranty than good customer service. I had a cat 5 cable install paid for they did not complete, when reported they sent two different techs out to finish the install. The cable they were to install was left hanging in the attic and was never brought in the control box. The techs that came to finish the job said this is considered warranty work and it is not under warranty since I had gotten additional wiring done for satellite (Dish). They both could not find paperwork which said they (Connect One Security) had done the work. I provided the paperwork for the payment I had made for this cat 5 cable install. They finally agreed when I provided documentation and completed installing cable; it was almost four months after it was paid for. Techs are ignorant and rude, their salespeople are liars. Stay away from this and find someone else. There are plenty of others that provide same services that they offer.