Cypress Lakes Animal Hospital

Ive taken 3 animals here, including my guinea pig. Unfortunately, my little dog was sicker than I had known but they did the best they could for him. Dr. Riveria showed knowledge and compassion in dealing with my Shih Tzu and congestive heart failure. I was also able to take care of his cremation through their office using a 3rd party. My heart is still broken almost 3 weeks later, but I know she did her best for him.

We have not been in the area long and chose to got with this office due to location. We are happy with the professionalism and the staff are amazing and accommodating. We have used them for routine and emergency situations and they have been excellent both times.

For over 6 years we have used Cypress Lakes for veterinary services. We feel very disappointed with, in our opinion, the handling and care of our pets, that has occurred after the change in Doctors, 4 years ago. The level of professionalism has been very saddening. We have experienced unfriendly staff, rushed appointments, feeling unwelcome in the examining room, unnecessary rough handling during nail clipping from staff that should recognize the signs of animal stress before a dog nips. We highly recommend checking Animal Control for referrals to other vets in the area