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More Info
- General Info
- The Glass Guru is proud to serve greater Indianapolis. We provide professional services for window replacements, window restoration, and all types of glass repair. Call us today to see how our window rot treatment can save you hundreds on replacing windows. Visit our website to see our patent window moisture removal that only The Glass Guru can provide.
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- Services/Products
- Windows.
- Brands
- energy star, replacement
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- discover, master card, visa, amex
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- Categories
- Glass-Auto, Plate, Window, Etc, Building Materials, Door & Window Screens, Door Repair, Furniture Stores, Glaziers, Home Repair & Maintenance, Kitchen Planning & Remodeling Service, Mirrors, Plate & Window Glass Repair & Replacement, Shower Doors & Enclosures, Vinyl Windows & Doors, Windows, Windows-Repair, Replacement & Installation, Windshield Repair
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Reviews
They did a very good job with the glass inserts and keep good communication through out! Would highly recommend. Also, had a very competitive price in comparison to bids that I had earlier this month!
I usually don't take the time to write reviews on work that is done on my home, but this company is First Class from top to bottom. I feel a since of duty to tell someone about having a great experience and getting actually more than what I paid for. The extra attention to detail in their work makes me feel such relief that there is still company's who care about the customer. The work performed on our home which was restoring 7 windows, blew my expectations away! The even did a follow-up call to make sure we were satisfied! True Professionals! Thank You Glass Guru
Good experience! Very polite and respectful of our home. Offered a fair price with exceptional service. I will use them again.
If you're looking for a company that prides itself on customer service, I definitely would not hire this company. Unlike what they say they only work 9:30 am to 5:00 pm, which makes them impossible to work with if you have a job. I took off work to schedule them to come & give me an estimate on getting rid of water between window glass which they claim that they do. Of course, they claimed we need new glass for two windows instead. They ordered the glass & returned in a couple of weeks at which time I took off another day of work. Since one of the pieces of glass broke when they were trying to put it in, I am again trying to schedule more time off from work so that they can replace the broken glass. I requested a time on Saturday & was told that they would try to get that scheduled. It has been two weeks since that conversation & they still have not returned my call.
To our past customer who has concerns with our service, We wil look into what caused the miscommunication in rescheduling the second piece of glass to be installed. It is unfortunate that from time to time we do crack or break glass during shipping or installation. However, we always try to re-install in a timely manner with you the customer a top priority. I again apologize for any inconvenience that we may have caused. Sincerely, The Glass Guru
Details
Phone: (317) 288-3737
Address: 886 N State Road 135, Greenwood, IN 46142
Website: http://www.theglassguru.com