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Debbie J.

12/15/2013

Overall

My husband and I decided to have Chinese food after church one Sunday in early December. I waited in the car while my husband went in to order it. Soon he came back with no food and got back in the car. I said where is the food? He said She looked at me with this evil look, I looked back at her ....she stared back at me.... He said "She was so evil looking and rude, that I decided that I don't want anything she was selling. I turned around and walked right out!"

Well I couldn't believe that someone who is in business would treat her customers so mean, I decided to try. I went in and greeted her with a smile and said "Good afternoon, How are you today?" There stood a woman with a face like the Devil and glared back at me and would not say a word. I said "Are you OK? Is there something wrong with you? She glared back at me and grunted! "Well, I was really, really hungry and proceeded with my order. After I gave her my order, she was so rude and mean that I realized that I didn't want her food at any cost and turned around to leave before completing the order. I said to her and to the cook as I left, "You are in the service business, You should learn to treat your customers with respect, kindness and with a smile!!" We will never go back there again! I am forced to give this business 1 star but believe me I want to give it a O!!!!!!

average_joe999

10/28/2013

Overall

I went into this place and said hello, the woman just stared at me, I said hello again and she did not say a word. I ordered steamed dumplings and a combination plate. Let me say that I went shopping next door and then came back to pick up my food and the woman (obviously the owner) just pointed at the bag of my food. I picked up the bag and said thank you, she did not say anything back, I said thank you again and she would not look at me. She started handling money from the register and then I said thank you one more time and she just turned around without washing her hands and started preparing food. I had to say Thank you to myself.



These people are in the hospitality biz and there is only rudeness, not a bit of hospitality to be heard. I figured maybe these ignorant Asians cook good food and the food would make up for their rudeness. I got home and opened the bag and there was no condiments, soy sauce ect. The steamed dumplings were the worse things I have ever eaten in my 51 years on this planet and the combination plate was even worse. The eggroll tasted like it was cooked in rancid oil that should have been discarded a week before, the fried rice was not fried rice at all but it was tasteless, overcooked with tasteless frozen diced veggies, the broccoli florettes were not even cooked and borderline raw, I bit into the chicken and almost broke my tooth from the bone that was left in it and to make matter worse after that I came upon two very long black hairs in my food, obviously from the rude woman who works there. All in all I think these people need to go back to the country they came from and serve the swill they call food to them. Avoid this place like the plague because you just might get the plague eating their food. If they are this rude to their customers who keep them in business imagine how they treat the food/swill they are serving you. This was my first visit and my last. A little common courtesy goes a long way especially if you want repeat business. I don't know how they stay in business with such a rude attitude and horrible inedible food. They are an insult to all the hard working immigrants who come to this country.



AVOID AT ALL COSTS EVEN IF YOU ARE STARVING TO DEATH. IT IS BETTER TO DIE OF STARVATION THAN EAT THEIR SWILL.



They do not do well with their health inspections as you can see here. Risk your life to eat here. city-data.com/fl-restaurants/MAGIC-WOK.html

Details

Phone: (239) 275-6938

Address: 4600 Summerlin Rd, Fort Myers, FL 33919

Website: http://www.magicwok.com

More Info

General Info
Magic Wok Chinese Restaurant offers authentic and delicious tasting Chinese cuisine in Fort Myers, FL. Magic Wok's convenient location and affordable prices make our restaurant a natural choice for dine-in or take-out meals in the Fort Myers community. Our restaurant is known for its variety in taste and high quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.Magic Wok Chinese Restaurant offers authentic and delicious tasting Chinese cuisine in Fort Myers, FL. Magic Wok's convenient location and affordable prices make our restaurant a natural choice for dine-in or take-out meals in the Fort Myers community. Our restaurant is known for its variety in taste and high quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.
Extra Phones

Phone: (239) 275-6404

Price Range
$
Location
Colonial Crossing
Categories
Other Information

Cuisines: Asian, Chinese

Price Range : Below Average

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