Five Star Nails

The new owner and his family are great. They are very social and friendly as well as doing a great job!

I want to keep this short. They are unfriendly. I got french manicure full set. A nail fell off not even a few days later. I went in to have it fixed and they wanted to charge me. Ladies you know these sets don't come off easy. They don't do them right the first time to charge you more to come back in. Never going back - horrible experience!

The only reason that I am leaving one out of five stars is because I feel sympathetic for the individuals who work with the HORRIBLE nail technician who did my nails last week. I scheduled an apopintment for 7 PM during a weeknight last week. I think that may have been my first mistake since they close at 8 and were obviously inconvenienced to have last minute business. Even though most nail services don't take more than an hour if you know what you are doing. I was not greeted upon entering, but was forcefully directed to a chair immediately after entering the salon. There were two people manning the shop and multiple customers were turned away for business within the hour that I sat there. The nail technician was asked to do a full set with gel polish on top. I wanted indestructable nails for my sister's wedding that weekend. He would not do the gel polish because he claimed that regular polish would not chip on acrylic nails. I really wonder if he didn't want to do it because he simply did not know how to work the gel polish. If I had a picture of what my nails looked like the following day... you would agree that regular polish can indeed chip off of acrylic nails. I argued with him for a moment but gave up bc he was incredibly rude and aggressive with me. During the initial manicuring he would shake my hand and grunt something like "relax, ughh" about every 3 minutes. To make a long story short... my nals looked horrible and still do. After asking him to shorten them two times, I gave up bc he was so irritated that I was asking for specific things that he had to take a short break in the back room mid-nails. I assure you I am a very polite person. At one point a large spec of dirt landed on my wet polish and he tried to clear coat over it. I had to block my hand from him and ask him to clean it off before he cemented it to my nail. He took remover and rubbed the polish off the side with the dirt... and then proceeded to clear coat over a half painted nail. He called me a liar when I told him it looked odd and had to do a side by side comparison of two nails to convince him to please re-do it. Conveniently for me, he was rotating between my nails and another client so while he was gone I took his supplies and remove the polish and repainted my own nail. He caught me and yelled at me which made me incredible unconfortable, but at that point I was desparate to get the job done and leave. I told him to stop painting my nails, stuck myself under the dryer and left shooken up bc the man was literally scaring me he was so hostile. Other employees may be better, but the atmosphere of the salon was less than par. In general, I would recommend NEVER taking a chance at this salon. It may have been the most dissapointing $35 I have ever spent.