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General Info
Evanston, Illinois' source for Benjamin Moore interior and exterior paints, industrial finishes, stains, color matching, tinting colorants, sundries, waxes, and professional wood coatings. And Chicago's largest retailer network of Benjamin Moore paint. Featuring everything for home fashions, over 25 lines of wallpaper and the finest selection of premium paints in Chicago. We also offer paint, stains & waxes from Farrow & Ball, General Finishes, including Java Gel, Old Masters, Zar, Modern Masters, Sepp Leaf Gilding Kits, Liberon, M.L. Campbell, Lenmar, Mohawk & Rustoleum. Legendary service by JC Licht - we make it happen! Español Hablado Aquí
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Phone: (847) 475-0431

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all major credit cards
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DC
Disappointed customer

09/14/2010

Provided by DexKnows
Overall
Don't buy Hunter Douglas shades at Epco

They are the high price provider, but their service doesn't justify the higher price. Recently, my shade broke. Called Epco; they told me it was under warranty, but didn't mention the $40 shipping charge to send it back to Hunter Douglas. Told me it would take 3-4 weeks. Six weeks later, I called back (had to do it twice; if no one is in the shade department, the phone simply disconnects and you cannot leave a message). The shade had apparently arrived two weeks earlier (they didn't admit it, but the shipping label told the story). They didn't bother to open it to see whether it had indeed been fixed. When I insisted, they opened it to find another broken part. They also insisted that they had called me, left message, etc. High prices, lousy service.

Details

Phone: (847) 475-0430

Address: 2538 Green Bay Rd, Evanston, IL 60201

Website: http://jclicht.com/store/evanston

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