Sound Pro Inc

All i wanted was speakers installed/to look like part if car ..yall clown told me my 4 channel was at quarter ohm yall 8 speakers lol also tried to pimp and say they had to redo system in order to do so im 1 person hard to get anything done so when you drop off car you expect things to get done ...nope didn't even check to see if speakers would fit just called me at the end part of the day with $1650 of suggestions instead of what i wanted and considering it hasn't been a year since electric was done due to negligence on the shop/tech wouldn't matter either way shop itself doesn't stand behind work or capable of looking at system without redoing entire system...what sound shop doesn't want you to have a bunch of speakers and if im wrong I'd have 2 pay for not listening...peep game yall if u buy equipment from them no love on install so why buy anything from there....let me guess warranty..go to source company haa warranty on product and slightly cheaper or pay for extended warranty before you give shop your money because they can't or since they don't knock off $ for buying equipment from them..shop use to be good i don't know what formula they were using but they need to get back to it they wanted to charge me again for work that shop did i YALL JUST GO SOMEWHERE ELSE PUT THESE GUYS IN THERE PLACE LEAVE THEM ALONE IF THEY CAN'T MAKE A 1000$ THEY TO BOUJEE FOR 500 600$ had they done what i wanted i would have listened about replacing my dsp

This is the worst place I've ever been including restaurants. The owner is a complete loser that has no idea how a business should run. I had LED headlights put in and got home to find out they wouldn't even come on. I called him only to hear THEY WORKED BEFORE YOU LEFT. WHAT???? This place is unbelievable. I don't recommend anybody wasting their money to go here. They are rude and very unprofessional. This is what happens when a place is run completely by morons and I mean the highest caliber of an idiot.

Poor customer service. Very unprofessional! Beware! Not worth the aggravation or your money! A very smug gentlemen took my order for a bluetooth for my vehicle. Very bland, no smile and acted as if I was bothering him. I should have left then but I was curious about price. When I picked out the bluetooth and paid the deposit he became very happy to work with me. He told me he would receive my part the same day and would call me to schedule an appointment. He called that evening and I advised the rep that I would not be available till Wednesday because I had to work. The rep stated it would only take 45 minutes. I did not have to be in until 11 am so I agreed to a 9 am appointment. Upon arrival at 9 am they took my vehicle right in (I was the only client they had) but I don't know if they ate breakfast first or not because before I knew it, it was 10:30 and their had been two customer coming in with complaints. One with a bubble in his tinted windows and another with speakers that kept blowing out (He was there for the 2nd time). I asked the owner Jody to ask how much longer because I had to go to work and I got very discouraged about my decision to do business with them and he checked with the tech and came back and said another 45 minutes to an hour! Ok so now I'm upset and asked why would they inconvenience my time? And he didn't even respond at all. Either the rep lied about the time frame initially or the tech did not have a clue on what he was doing. I asked the owner to return my car to me so I can go to work and that took another 20 mins which made me late for work. I get in my car and the radio no longer works and the tech says if you can wait i think I can fix it. I told him to remove himself from the vehicle so I can go to work. After work, very disappointed by the way business was handled I called the Owner to ask for my $50 deposit refunded. The owner blatantly said "no we don't to that here". Furthermore, he did not try to provide any empathy, or compensation due to my inconvenience and hung up the phone. I tell you what, I have learned not to support small business any longer and that is why their business is small and will stay small due to lack of customer value and professionalism and they can keep that $50 and purchase themselves some customer service etiquette and how to run a business books. I will advertise poor reviews everywhere just so no one else will have to experience this type of behavior or quality service. Beware, stay away! its not worth the aggravation or your money! Thank yourself Jody, Allen, and Rob for being responsible for loss of clientele!