Woodley's Fine Furniture - Colorado Springs

After 20+ years of customer loyalty, Woodley's has lost my business. The sales staff are extremely rude and condescending; they are more interested in watching football than assisting customers. The management would be wise to invest in customer service training for himself and his staff. So disappointing and embarrassing. I won't be back.

We have a long history with this business and find the furniture to be very well made. But recent experience with a salesman was less than satisfactory. Promised time frame for delivery was not accurate and I was making all the calls to find out what was happening. I was left with a big event and no dining table. The manager offered to help solve my seating dilema and a gift certicate for my trouble. The salesman himself offered excuses about lack of communication in a letter and no gift certificate ever arrived. We may still shop here, but we won't use the same salesperson and will be more proactive about the process