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Reviews
10/11/2010
I have always believed that the best way to know really good managers in not by seeing them excelling, but when they fail and try to recover.
My wife and I were on our way to a school function and had some time to spare. We decided to eat at P.F. Chang's. We sat and ordered but there was a problem with our order and we never got any food. We waited patiently, but when we had to leave we told the waitress that we just needed to leave. Things like this happen in every restaurant sometimes and, though upset, I could understand. However, that's when the manager stepped in "to help".
He said that we did not owe anything for that day (OK) and that he would pay for our next meal there (I thought, wow good save). But then he gave us gift certificates for $20. I was floored: just my entree (that I did not get to eat) that night was over that price. We would have had dessert and drinks, had we ever had the desire to go back to PF Chang's.
This place and its lousy manager are now a inside joke for me and my wife whenever we want o eat out: "Yeah, let's got to P.F. Chang's". They may be good when everything works, but do not expect them to recover when they fail.
12/01/2009
Excellent service. We ate and had the lettuce wraps as an appetizer that were delivwered to the table prmptly before the meal. Highly recommend!
Details
Phone: (586) 263-0860
Address: 17390 Hall Rd Unit R-103, Clinton Township, MI 48038
Website: https://www.pfchangs.com/locations/us/mi/clinton-township/17390-hall-rd/9808-clinton-township.html
More Info
- General Info
- We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang’s offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.
- Services/Products
- Accommodates Large Parties Catering Delivery Free Wi-Fi Paid Valet Parking Patio Dining
- Payment method
- amex, discover, master card, visa, cash, diners club
- Price Range
- $$
- Location
- The Mall at Partridge Creek
- Neighborhood
- Macomb
- Other Links
https://www.pfchangs.com/locations/us/mi/clinton-township/17390-hall-rd/9808-clinton-township.html
- Categories
- Other Information
Parking: Lot, Private
Wi-Fi: Free
Bike Parking: Yes
Attire: Casual
Wheelchair Accessible: Yes
Cuisines: Japanese, Vietnamese, Korean, Asian, Thai, Sushi, Chinese, Pan Asian
Alcohol: Beer, Full Bar, Wine
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
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