Reviews
My group will never ever dine there again. There were 11 at our table of 15 who ordered Prime rib. It was barely warm when served. Asking the waitress to reheat the meat was the only option, however after it was supposedly heated it came back tepid again on a cold plate. Three bites and it was so cold the grease from the juice was starting to form a film. Sides were served well after the main course was served. This restaurant only offered a free drink or dessert but would not take anything off the bill. One lady declared she was not going to pay and they took 50% off her bill so when we asked the manager about it she stated that the waitress did it without authorization. Not true for there on the slip was a manager's signature and we told the waitress if it came out of her pocket to redo the tab. The waitress assured us it was not coming out of her pocket. The argument we received from the manager was pathetic, she claimed they poured boiling hot aujus over the prime rib to heat it, there was no attempt to reheat it any other way or replace the cold meat. Terrible customer service. I would avoid this restaurant they do NOT care about their customers.
Details
Phone: (586) 949-9566
Address: 50355 Gratiot Ave, Chesterfield, MI 48051
Website: http://www.louischophouse.com
More Info
- General Info
- Established in 1957, Louis' Chop House is a family restaurant that offers a variety of brunch, lunch, dinner, dessert and wine options. It serves entrees, soups, salads, burgers, sandwiches and side dishes. The restaurant s dinner menu includes fried coconut shrimp, spinach and artichoke dip, pan-seared crab cakes, French onion soup and crab-stuffed mushrooms. It also provides Cajun tenderloin steaks, fried calamari, grilled portabella mushrooms and boursin cheese, Black Angus steaks, and prime rib and chops. Louis' Chop House serves a variety of wines, including merlots, pinot noirs, cabernets, sauvignon blanc and chardonnays. The restaurant is located in Chesterfield, Mich.
- Email Business
- Extra Phones
Phone: (586) 949-2964
Fax: (586) 949-2964
- Payment method
- amex, all major credit cards, visa, mastercard, discover
- Price Range
- $$
- Neighborhood
- New Baltimore
- Other Links
- Categories
- Other Information
Parking: Free
Wi-Fi: Free
Bike Parking: No
Attire: Casual
Wheelchair Accessible: Yes
Cuisines: Caterers, American, Steakhouse, Seafood
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
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